New Motherboard Issue
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14800
Printed Date: 18 May 2024 at 4:23am Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: New Motherboard Issue
Posted By: bFord
Subject: New Motherboard Issue
Date Posted: 27 Jun 2020 at 12:12am
Hi everyone, I'm new to the forum and I was hoping I could find some input as to an issue I'm having while trying to build a computer for my son. The build isn't anything fancy. Just something that he can use to play games on that'll work on lower graphics settings for now, and he can upgrade components as he gets older. Components are as listed: PSU - Cougar VTX 450, Motherboard - Asrock b450 Steel Legend BIOS Ver. P3.20, CPU - AMD Ryzen 3 3200G, RAM - 2?8G G. Skill Ripjaws 3200mhz.
That being said here is the issue: I have a known good PSU. I've jumped the ATX pins and used a multimeter to verify correct voltages throughout the ATX and CPU sockets and the fan spins accordingly. I then installed the CPU w/ cooling fan, two sticks of RAM in slots 2 and 4 (although for this issue I don't think RAM plays a factor at all), and plug in the 24 pin ATX socket, 8 pin CPU socket, and 4 pin CPU fan header. When I power everything up the motherboard's onboard RGB lighting comes on but CPU and PSU fans do not spin and nothing else happens.
At this point I'm pretty sure the motherboard I got is faulty. I've tried unplugging and plugging in the connections multiple times and the same thing happens, the CPU doesn't even get to the point where it tries to POST.
Am I missing something here with this situation or does my logic sound correct? I don't have any other known functional parts laying around to try swapping things out, so I'm kind of limited as to further testing.
Thanks to anyone who took the time to read this long-winded post.
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Replies:
Posted By: erylflynn
Date Posted: 27 Jun 2020 at 1:05am
You could test the fans to be sure they are good but the fact you do not get a post code or tone points at bigger issues. MOBO or CPU of course.
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Posted By: datonyb
Date Posted: 27 Jun 2020 at 1:58am
back to basics take the board out of case and lay it on the box it came with next plug in the cpu and heatsink plug one stick of ram in slot a2 connect the 24 pin power plug from psu to board plug in the 8 pin psu plug to board this is all you need to test first boot
now without power to the psu from the wallsocket remove the small shiney coin sized battery from the board locate the two pins for front power switch on the board and short them with a screwdriver a few times
this will now properly reset the cmos/bios
fit the coin battery again plug psu into the wall attach a monitor or tv to the board hdmi socket fit a mouse and or keyboard
now bridge/short the two pins for front panel power switch again
you should get the cpu fan to spin up and hopefully after 1-2 mins a display on the screen
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3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
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