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Monitor no signal new omotherboard

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=14814
Printed Date: 03 Aug 2025 at 1:22am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Monitor no signal new omotherboard
Posted By: lucas.dutra
Subject: Monitor no signal new omotherboard
Date Posted: 28 Jun 2020 at 10:08pm
Hello! I just installed an asrock fatal1ty m360 performance motherboard. However, the monitor never receives a signal. I have already tested the following actions:

1. I removed everything not essential;
2. Reset the bios by the battery and the jumper;
3. I changed the Slot Ram
4. I connected the monitor via hdmi and vga

Core i5 9400F 9th gen
Memory: BLS8G4D26BFSCK.8FD


I thought about testing with an off board video card, but this would be to work around the problem and not solve it.

Would anyone have any more ideas?



Replies:
Posted By: ASRock_TSD
Date Posted: 29 Jun 2020 at 10:51am
Dear Lucas,

Thanks for posting.

The 9400F CPU does not have the integrated graphics supported.
Kindly install a graphics card to the PCIe slot.

With thanks,
ASRock TSD


Posted By: lucas.dutra
Date Posted: 29 Jun 2020 at 9:20pm
Thank you so much for your answer.
I haven't done anything related to hardware in a while, I didn't even know there was a processor without a gpu. So much so that it didn't even cross my mind and I went to the forum to try to identify the problem.
Now I have to find a solution for this ;-)
Thank you again.



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