AMD and Intel Graphics Cards - ASRock RX 5700 XT Challenger Temp issues

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ASRock RX 5700 XT Challenger Temp issues

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Cards
Forum Description: Question about ASRock AMD and Intel Graphics Cards
URL: https://forum.asrock.com/forum_posts.asp?TID=14863
Printed Date: 18 Jul 2025 at 10:11pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: ASRock RX 5700 XT Challenger Temp issues

Posted By: rikaki__
Subject: ASRock RX 5700 XT Challenger Temp issues
Date Posted: 05 Jul 2020 at 4:07pm

Hi I'm currently using ASRock's RX 5700XT Challenger. It's been roughly 2 weeks? I'm getting crashes and reboots. From what I can see it's temperatures shooting up high. Even when I undervolt, crashes can happen. I'm surprised that the stock settings are not able to cool the card on it's own. Is there something that I'm missing? On stock settings, I can roughly hit like 99 degrees occasionally 100 degrees when I'm on Apex Legends. Overwatch on the other hand has seen temps touching 100+ which automatically crashes it.

Replies:

Posted By: ASRock_TSD
Date Posted: 07 Jul 2020 at 10:47am

Dear Rikaki,

Thank you for choosing ASRock.

Regarding your case, please try to update vBIOS and install the latest driver to try.
vBIOS: https://www.asrock.com/Graphics-Card/AMD/Radeon%20RX%205700%20XT%20Challenger%20D%208G%20OC/#BIOS
Driver: https://www.amd.com/en/support/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-series/amd-radeon-rx-5700-xt

Also, please try to adjust the fan speed to full speed under Radeon software to try.

Thank you!
Yours truly,
ASRock TSD

Posted By: chango
Date Posted: 16 Jul 2020 at 8:47pm

Did you solve your problem?
I need help, I have the same problem.

Posted By: Xaltar
Date Posted: 16 Jul 2020 at 9:21pm

Did you try the latest vBIOS for your GPU like ASRock Tech Support suggested above?

I believe it has an improved fan curve.

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Posted By: chango
Date Posted: 17 Jul 2020 at 2:50am

Xaltar wrote:

Did you try the latest vBIOS for your GPU like ASRock Tech Support suggested above?

I believe it has an improved fan curve.

No, I haven't tried it yet, but I wanted to know if someone solved it.
I have black screens and pc restarts when I play Warzone

Posted By: chango
Date Posted: 17 Jul 2020 at 11:24pm

rikaki__ wrote:

Hi I'm currently using ASRock's RX 5700XT Challenger. It's been roughly 2 weeks? I'm getting crashes and reboots. From what I can see it's temperatures shooting up high. Even when I undervolt, crashes can happen. I'm surprised that the stock settings are not able to cool the card on it's own. Is there something that I'm missing? On stock settings, I can roughly hit like 99 degrees occasionally 100 degrees when I'm on Apex Legends. Overwatch on the other hand has seen temps touching 100+ which automatically crashes it.

Did you solve your problem?

Posted By: Vorter
Date Posted: 09 Sep 2020 at 1:42am

Funny, I have the exact same problem of a complete shutdown with my 5700xt Challenger D whenever I play Modern Warfare for a while. Running the latest vBIOS and even reflashed it. Could only replicate it from a VRAM stress test which gave a BSOD, but in-game the shutdowns aren't BSODs, it just completely turns off.
I'm using a X570 Steel Legend on 3.00 and a single 1440p 144hz monitor.