AMD Motherboards - USB problem during transferring

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USB problem during transferring

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=15029
Printed Date: 20 May 2024 at 5:02pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: USB problem during transferring

Posted By: Skitty
Subject: USB problem during transferring
Date Posted: 24 Jul 2020 at 12:17pm

Hi All,
Recently, my B450 Gaming-itx/ac transfer data between USB to HDD or HDD to USB will lost connection so that stop sending files.
I have no idea what is going on about it. Already retry to install win10 again but no work. Is there any other solution or just broken board.

BR.

Replies:

Posted By: ASRock_TSD
Date Posted: 24 Jul 2020 at 7:10pm

Dear Skitty,

Greetings, this is ASRock TSD.

For this case, we provide some suggestions for verifying:

1. Pleas enter BIOS setup and load BIOS default setting via [F9] key.
2. Remove unnecessary devices, only install CPU, one stick memory, graphics card and system disk to verify.
3. Please test other USB ports by turns to verify.
4. If possible, please install another CPU, USB or system disk.

Thanks!

All the best,
ASRock TSD