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AsRock RGB Problem

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=15037
Printed Date: 14 Jul 2025 at 11:10pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: AsRock RGB Problem
Posted By: plaguedoctor
Subject: AsRock RGB Problem
Date Posted: 26 Jul 2020 at 2:32am
So, I have a B550 Phantom Gaming 4 Mobo, Brand new,
Build this whole ring a little over a week ago, all new parts.

B550 Phantom Gaming 4
Corsair Veng 4x8 RGB PRO
Ryzen 5 3600
giga 2060 OC Super
and a deepcool AIO and 4 deepcool RGB Fans.

For the past week, Polychrome(ASRRGBLED)has not been working at all, it just sits at *detecting prefs* and freezes up my whole rig.
and I can not change the LEDS Of the fans or AIO.

I have update my BIOS
I have uninstalled the program
I have tried both, the Regular version and the BETA version of the program
I have tried to flash the RGB controller on the MOBO but is seems to fail

----------------------------------------------------------------------
   wICPFLASHADSBv2 v1.0.5 - ASRock Incorporation, all rights reserved
----------------------------------------------------------------------
Project Name = B550 Phantom Gaming 4
BIOS Version = P1.10
Reading file: nu51_3.04...0...ok.
Enter ICP mode.
Company ID: 0x00000000, Device ID: 0x00000000
Enter ICP mode.
Company ID: 0x00000000, Device ID: 0x00000000
Enter ICP mode.
Company ID: 0x00000000, Device ID: 0x00000000
Enter ICP mode.
Company ID: 0x00000000, Device ID: 0x00000000
Enter ICP mode.
Company ID: 0x00000000, Device ID: 0x00000000
Enter ICP mode.
Company ID: 0x00000000, Device ID: 0x00000000
Enter ICP mode.
Company ID: 0x00000000, Device ID: 0x00000000
Enter ICP mode.
Company ID: 0x00000000, Device ID: 0x00000000
Enter ICP mode.
Company ID: 0x00000000, Device ID: 0x00000000
Enter ICP mode.
Company ID: 0x00000000, Device ID: 0x00000000
Enter ICP mode fail.

C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin>

I do not know what else to do, anyone have any recommendations?
if all else. I will get a Asus board and forever stay away from ASROCK.



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