Audio problem for B450 Steel Legend
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=15058
Printed Date: 13 Aug 2025 at 5:46am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Audio problem for B450 Steel Legend
Posted By: drafura
Subject: Audio problem for B450 Steel Legend
Date Posted: 28 Jul 2020 at 12:50pm
Hi,
I have clean install windows 10 but onboard audio device is not being detected.
Installing drivers cannot help on this case.
So what is the next steps?
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Replies:
Posted By: ThreeDee
Date Posted: 28 Jul 2020 at 6:36pm
set BIOS to defaults and make sure onboard sound is enabled in the BIOS (should be on by default anyways) .. if it is enabled, check device manager for "unknown" devices and/or anything listed with an exclamation point next to it ..
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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
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Posted By: ASRock_TSD
Date Posted: 28 Jul 2020 at 7:04pm
Dear drafura,
Greetings, this is ASRock TSD.
For your question, we provide some suggestions for verifying.
1. Clear CMOS by referring to the user manual page 26.
http://asrock.pc.cdn.bitgravity.com/Manual/B450%20Steel%20Legend.pdf
2. Only install the CPU, graphics card, System disk and one stick RAM to verify.
3. Plug the speaker or headphone to rear/front audio jack by turns to check.
4. If possible, please use other audio devices.
Thanks!
All the best,
ASRock TSD
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