B550 Extreme4 Internet issues
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=15094
Printed Date: 13 Aug 2025 at 11:07pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: B550 Extreme4 Internet issues
Posted By: Loop
Subject: B550 Extreme4 Internet issues
Date Posted: 03 Aug 2020 at 12:33pm
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Hey everyone I recently built a new PC using the B550 Extreme4 as my MOBO. Lately I'm having problems with my internet speed where it will be normal at times but then be very very slow. It will go from 11.43 mbps to 260 mbps. Had my internet company come out first because at first I thought it was them but when he plugged into his laptop he was getting what he was supposed to be getting. I am plugged directly into modem, tested cable also and it is not that. Also keeps disconnecting like not loading web pages but says I'm connected. I restarted my modem numerous times. All my drivers are up to date tried to uninstall and reinstall them that didnt work not really sure where to go from here and being a new MOBO not much posted about it any help would be greatly appreciated thanks!!
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Replies:
Posted By: ThreeDee
Date Posted: 03 Aug 2020 at 2:34pm
Fresh install of Windows 10? .. or fresh install of whatever OS you are running?
are you running the Dragon LAN utility? ..if so, try uninstalling it and let Windows do it's thing .. if not, try installing it and see if it helps.
Be sure to install latest AM4 chipset drivers from AMD.
What BIOS revision are you running?
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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
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Posted By: ThreeDee
Date Posted: 03 Aug 2020 at 2:38pm
You can also try drivers straight from Realtek
https://www.realtek.com/en/directly-download?downloadid=8807a94cfb820a3990bde69b1d0cbebe
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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
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Posted By: Loop
Date Posted: 09 Aug 2020 at 1:38am
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I downloaded the beta BIOS version and now my internet does not disconnect. But the speed is between 450-600 mbps but I know I have about 980 mbps going to try to look into how I can speed it up maybe but I'm just happy its not disconnecting every minute.
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Posted By: Loop
Date Posted: 09 Aug 2020 at 1:38am
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Also reinstalled all the drivers
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