AMD and Intel Graphics Card - cant use 2 screens

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cant use 2 screens

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=15122
Printed Date: 14 Jan 2025 at 5:24am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: cant use 2 screens

Posted By: shomly
Subject: cant use 2 screens
Date Posted: 06 Aug 2020 at 11:59pm

Hey, I am trying to connect a second screen to my GPU (RX 580 2048SP) and for some reason, it's not working.
My GPU has 3 display ports, 1 HDMI, and 1 DVI.
My main screen has HDMI, VGA, and DVI so I'm using an HDMI cable from my GPU to my main monitor.
my second screen (the one I'm trying to add) has only VGA output so I'm using an adapter from my GPU's DVI to my second screen VGA. For some reason it's not working.
Specs:
Ryzen 5 3600
ASRock B450M - HDV R4.0
RX 580 2048SP
if you have any idea how can I add my second screen it will be much appreciated!

Replies:

Posted By: ASRock_TSD
Date Posted: 07 Aug 2020 at 10:37am

Dear Shomly,

Thank you for choosing ASRock.

Regarding your case, because the DVI to VGA is digital signal transfer to analog signal, active adapter is required. Please check your adapter is active adapter or not.
In addition, please connect your main monitor to the GPU DVI port by DVI cable to verify.

Thank you!
Yours truly,
ASRock TSD

Posted By: shomly
Date Posted: 07 Aug 2020 at 8:40pm

I will do it!
thank you so much!