AMD Motherboards - M.2 SSD not recognized in BIOS

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M.2 SSD not recognized in BIOS

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=15229
Printed Date: 13 Aug 2025 at 11:10pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: M.2 SSD not recognized in BIOS

Posted By: naf1202
Subject: M.2 SSD not recognized in BIOS
Date Posted: 17 Aug 2020 at 8:34pm

Hi all,

I'm having trouble getting my ASRock B550M-ITX/ac motherboard to recognize my M.2 SSD (it's a Samsung 970 EVO SSD 500GB (MZ-V7E500BW)).

It's not listed anywhere in the "storage" or "boot" menus, and when I attempt to install Windows 10, I get an error that no drives are available.

I tried the method documented here: http://forum.asrock.com/forum_posts.asp?TID=1236&title=how-to-install-windows-on-a-pcie-ssd but had no luck.

Any suggestions for troubleshooting this?

Thanks,
Nick

Replies:

Posted By: SkyForce6
Date Posted: 19 Aug 2020 at 2:48am

This board have some issues with M.2 drives not seating properly so try re seating the SSD and that will probably fix it. But the problem might return in the future require you to re seat it again!