Trouble identifying motherboard model
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=15245
Printed Date: 13 Aug 2025 at 9:52pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Trouble identifying motherboard model
Posted By: GeorgeT
Subject: Trouble identifying motherboard model
Date Posted: 19 Aug 2020 at 5:04am
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Hi all. I have three questions. 1) I have an ASRock B450M Gaming, which is apparently a model that doesn't exist. It looks like a B450M/ac but those say "B450M/ac" right on the silkscreen. This one says, well, "B450M Gaming". The B450M/ac version of LED control doesn't work on it, nor does the BIOS seem to control the LED's. The motherboard was in a CyberpowerPC GMA4200 BST with a Ryzen 5 3600. Could an oddball model have somehow gotten shipped out? 2) My other question, which precipitated digging into all this, is that one of the USB AMD eXtensdible host controllers died with error code 43 (device failure), and no amount of working with the drivers, or powering up and down, fixes the problem. Is that definitely a motherboard replacement? 3) Since the LED's can't be controlled via BIOS or the ASRock RGB LED utilities, how can I turn them off, or is that a question for CyberpowerPC? Thanks a bunch. George Turner. |
Replies:
Posted By: Xaltar
Date Posted: 19 Aug 2020 at 11:51pm
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If memory serves the B450 Gaming boards that ship in CyberpowerPC systems is specific to CyberpowerPC. You can open a support ticket with ASRock or CyberpowerPC, either should be able to help you. https://support.cyberpowerpc.com/hc/en-us https://event.asrock.com/tsd.asp ------------- 
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