Asrock Z75 pro 3 issue
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=1543
Printed Date: 26 May 2024 at 1:09am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Asrock Z75 pro 3 issue
Posted By: wenqdu
Subject: Asrock Z75 pro 3 issue
Date Posted: 18 Dec 2015 at 1:21am
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Hi Asrock, just yesterday I started noticing the system time is off and it never syncs, I tried various MS updates and fixes they had available on their site; but the system is still not syncing correctly. I'm thinking the CMOS battery is starting to die off. Any chance I can get a replacement? This item was purchased last year October or November, I can't remember which. Please help
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Replies:
Posted By: wardog
Date Posted: 18 Dec 2015 at 1:25am
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CMOS batteries are available at most any drug store and most grocery stores too. It is most likely a CR2032 button cell, but it's best to look at the battery itself as law req's it to be stamped on the.. $2.00USD, tops. |
Posted By: wenqdu
Date Posted: 18 Dec 2015 at 2:02am
| I will take a look, thank you sir! |
Posted By: wardog
Date Posted: 18 Dec 2015 at 2:56am
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You're welcome. Be sure that when you replace in back in it's holder that the writing is visible/facing you. |
Posted By: wenqdu
Date Posted: 18 Dec 2015 at 7:36am
| Will do! |
Posted By: wenqdu
Date Posted: 18 Dec 2015 at 11:49pm
| Hey Asrock, I put in a new cmos battery and it's still not working. I think the board might be bad? Can I get a replacement? |
Posted By: Xaltar
Date Posted: 18 Dec 2015 at 11:54pm
| Once you install a new battery it is always good practice to clear CMOS completely. Turn off the system, disconnect the power from the PSU then depress the power button to be sure it isn't carrying any charge then clear CMOS and remove the battery. Leave it like this for about 10 - 20 mins then put the battery back in and set the clear jumper back to its original position. Power up the system and then sync your time again, try different servers if you have to. |
Posted By: wenqdu
Date Posted: 19 Dec 2015 at 12:05am
| Heya Xaltar, yeah I already did all of that :( It's still not syncing unfortunately :( |
Posted By: wardog
Date Posted: 19 Dec 2015 at 1:52am
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Most likely then the crystal got kiltered. Go to the below and select Repair / RMA http://www.asrock.com/support/index.asp |
Posted By: wenqdu
Date Posted: 09 Jan 2016 at 3:28am
| I don't know what i did, but it seemed to have been corrected after a couple more reboots. But now it won't recognize all of my ram sticks. I tested the ram sticks in pairs on all 4 slots; they were all recognized, but not when all 4 slots are filled. |
Posted By: parsec
Date Posted: 09 Jan 2016 at 2:59pm
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What is the full make, capacity, and model number of your memory? To check for compatibility. Not all memory can be used with four DIMMs. Are you using stock settings for your memory? XMP profile? You may need more memory voltage when using four total. Also the System Agent, or whatever it is called with Intel 7 series chipset processors (could be a Sandy Bridge or Ivy Bridge processor) could use a small increase in voltage. ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
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Posted By: wenqdu
Date Posted: 10 Jan 2016 at 4:52am
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@parsec hi, I'm using G.Skill Ripjaws series 16gb (4x4gb) sticks: Model F3-12800CL9D-8GBRL. Have had them for over 2 years first in a asrock p67 extreme and then 2014 I bought an Asrock z75, didn't have a problem until recently. At first I thought the rams were bad; so I tested them; on the z75 and the p67. on z75, if all 4 slots are filled it won't boot , it'll boot with 2 or 3 sticks, but only 2 banks are recgonized (I forgot which 2). (I also tested with sticks I originally thought were bad, booted up just fine if there's only 2). on the p67 only the first 2 banks filled will boot; if the last 2 banks are also filled I'll get boot code 45; which apparently doesn't have a definition in the manual. so I have no idea what's going on. I have also changed power supply and bought 2 sticks of new crucial rams just in case the ram or the PSU are dying, and same symptoms.
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Posted By: wenqdu
Date Posted: 12 Jan 2016 at 11:54pm
| well I'm just gonna RMA the board, just in case it does have some defects. |