Intel Motherboards - Z170 Extreme4 issues

Z170 Extreme4 issues

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Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=1567
Printed Date: 10 May 2024 at 2:01pm
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Topic: Z170 Extreme4 issues

Posted By: Ricimer
Subject: Z170 Extreme4 issues
Date Posted: 21 Dec 2015 at 7:13am

6700K

32GB Crucial 2400MHz RAM

Windows 8.1 x64

I've been using a Z170 Extreme4 for a week or so now as part of a new build.

I have been having a few issues however.

1) Machine left overnight, unable to wake it (sleep disabled). Machine had stopped responding with no errors in the middle of a long robocopy, no display output and it turned off immediately when I pressed the power button. USB also non functional, this may be related to 2.

I'm not running an OC, and had all settings as auto, except LLC at level 4 (which I think is intel spec). This is now back on auto.

2) ASMedia USB 3.1 controller keeps disappearing. When I look in device manager it is often greyed out, it usually comes back if I reboot, I have had no devices plugged into it at any time. I have not installed a driver (windows seems to use a built in one).

Rescanning in device manager when it has gone does not bring it back.

During one rescan for devices, all other USB ports were disconnected, keyboard and mouse stopped responding, the network connection also disconnected! (with log entry to say this too) I thought the machine had crashed, yet I could see task manager updating on the second screen, device scan did not completed, network remained off, short power button press did not initiate shutdown.

For now I have disabled the Asmedia controller, but it would be nice to use it in the future.

3) While much improved over 1.0 bios it shipped with, 2.40 still crashes occasionally when in the UEFI setup.

Replies:

Posted By: Ricimer
Date Posted: 25 Dec 2015 at 5:49am

Oh, it also wakes when power is restored to the psu, it comes on, it goes off, then it wakes up again and boots.

I have wake on AC restore *off* though.

Also I can't disable CSM, every time I go back into the bios, it's turned on again.

Posted By: wardog
Date Posted: 25 Dec 2015 at 6:34pm

Ricimer, please list with make/model ALL the hardware inside your case if you would be so kind.

Also, how old is the PSU?

Posted By: Ricimer
Date Posted: 28 Dec 2015 at 1:57am

Z170 extreme 4

6700K

MSI 780 Ti Gaming

Corsair RM850 PSU

4 x 8GB Crucial Balistix sport LT 2400 DDR4

2 SSD, 2 HDD

PSU is new, along with everything else except GPU

I have solved the waking on AC restore. I had Wake on USB enabled too. The first boot after AC restore (before it's supposed to turn off and stay off) would turn on the USB hub in my monitor, which brings the keyboard on (plugged into monitor). Which then wakes the computer up.

After turning this USB wake off, it comes on once and then turns off and remains off.

I've had STR turned off (and various other devices not allowed to turn off with the windows settings) and have had no issues waking the machine from idle (not that sleep is enabled, but monitor/kb are off).

So I guess my remaining issues are

1) CSM seems to be turned back on when you check again in bios

2) Asmedia 1142 controller reliability (possibly driver related, there are none in the downloads section).

Still, overall I am pleased with the board, a MSI gaming pro wouldn't even boot if all 4 RAM slots were used (and stopped working after reboot from "sucessful" bios update).

Posted By: wardog
Date Posted: 28 Dec 2015 at 9:18pm

What driver revision is the ASM 1142 3.1 controller using?

I have the latest here for, yes, FOR, Win10x64. If it's newer I'll create a link to d/l.

Posted By: wardog
Date Posted: 29 Dec 2015 at 9:09pm

Give these a shot. Hosted on my Google Drive.

As of today the latest Windows 10 x86 and x64 ASMedia ASM1142 USB 3.1 Controller drivers, v1.16.26.1

http://drive.google.com/file/d/0BwGdRmQoxQXgMC1iYTdrUFhNb00/view?usp=sharing" rel="nofollow - https://drive.google.com/file/d/0BwGdRmQoxQXgMC1iYTdrUFhNb00/view?usp=sharing

Let me know if these solve your aches there.