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No sound from speaker

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=15682
Printed Date: 14 Aug 2025 at 12:15am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: No sound from speaker
Posted By: Thanos-Averroes
Subject: No sound from speaker
Date Posted: 28 Aug 2020 at 1:41pm
There is no sound from speaker when I watching youtube video with win10.
This X570 EX4 is purchased only a week. Maybe defective product?



Replies:
Posted By: ASRock_TSD
Date Posted: 28 Aug 2020 at 2:03pm
Dear Thanos-Averroes,

Greetings, this is ASRock TSD.


1. Click the speaker icon at right bottom and choose audio device manually in Windows.
2. Clear CMOS by referring to user manual.
3. Install the speaker to front/rear audio port by turns to verify.
4. Reinstall a clean Windows OS and check if inbox driver is working.
5. Install Realtek high definition audio driver ver:8750.1 from below link.
https://www.asrock.com/MB/AMD/X570%20Extreme4/index.asp#Download
6. If possible, please connect other speakers.


Thanks!

All the best,
ASRock TSD


Posted By: Xaltar
Date Posted: 28 Aug 2020 at 4:30pm
Click on the speaker icon and make sure that you have the right sound device set
as active. There is a drop down menu, one will probably be your display audio and
there should be another connected to "speakers".

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