RX580 8G color glitch
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=15701
Printed Date: 14 May 2024 at 12:30am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: RX580 8G color glitch
Posted By: zandalord
Subject: RX580 8G color glitch
Date Posted: 30 Aug 2020 at 4:53pm
Hi.
I bought ASRock Phantom Gaming D Radeon RX580 8G OC.
I have problem from first day. Card quickly increases the temperature to 75 C (stress) which causes the speed of the fans to an unbearable volume.
I was looking for a solution on the Internet and found the answer that all rx 580 have this problem and there is only one solution - undervolting.
So I changed GPU Voltage to 1 V, GPU clock to 1200 MHz and changed fan speed to user mode with Asrock Tweaker.
Problem solved.
But now i have other problem: random time one color (black, red, white, pink, etc.) screen and PC stops.
It looks like in this video:
https://www.youtube.com/watch?v=gi2Vh9psWKI
The biggest problem - this is random time glitch. Card does not have to be stress for it to appear. Last time I simple start PC after night and one color glitch appear. PC restart and again.
So what to do? Can be fixed or return card?
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Replies:
Posted By: ASRock_TSD
Date Posted: 01 Sep 2020 at 10:26am
Dear Zandalord,
Thank you for choosing ASRock.
Regarding your case, we provide some suggestion to try.
1. Update the latest AMD graphics driver from AMD website.
https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580
2. Tested with default GPU voltage and clock.
Thank you!
Yours truly,
ASRock TSD
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