AMD Motherboards - RX5700xt not detected with B550M pro 4

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RX5700xt not detected with B550M pro 4

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=15841
Printed Date: 18 Jul 2025 at 9:23pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: RX5700xt not detected with B550M pro 4

Posted By: Ronal22
Subject: RX5700xt not detected with B550M pro 4
Date Posted: 04 Sep 2020 at 6:55pm

so I just upgraded my PC. Using asrock b550m pro 4 and ryzen 3700x as an upgrade, while my rx5700xt is almost 1 year I used it with my old pc.

I install every drivers, update the newest windows etc, no problem at all. Then I decided to leave it for hours, then I turn it on, then it is no display from booting up to windows. luckily I already installed teamviewer, and I see it on device manager, it says no display or no gpu at all.

Here is the thing I did
1. Upgrade motherboard bios to the newest one
2. Reset cmos, no result either
3. Checked it if there is a bent in my new processor
4. Contacted asrock by email waiting for reply
5. Checked if my rx 5700xt was broken on other pc, but it runs well
6. Borrowed my bro's old gpu, it runs well and there is display in my new motherboard
7. Contact every friends that I have, whar is wrong with my entire setup

Is anyone here having any ideas to solve my issue here?