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Power failure issue

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=15949
Printed Date: 27 Dec 2024 at 10:29pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Power failure issue
Posted By: Celeen
Subject: Power failure issue
Date Posted: 08 Sep 2020 at 10:39am
Dear all,

When there is a power failure maybe few hours or a day, the bios setting will return to the default state.
Even the system time will be lost!! I do not know what is going on here.
Please help on this matter, I am waiting for your reply, greetings. Ooh, my board is X570 gaming X.



Replies:
Posted By: ASRock_TSD
Date Posted: 08 Sep 2020 at 11:45am
Dear Celeen,

Greetings, this is ASRock TSD.


For this question, we would suggest replacing a new CMOS battery for your board.
Please refer to user manual page 8 about the battery location.
https://download.asrock.com/Manual/X570%20Phantom%20Gaming%20X.pdf


Thanks!

All the best,
ASRock TSD


Posted By: Celeen
Date Posted: 11 Sep 2020 at 2:08pm
You are right, after replacing a new CMOS battery from store and then the time is always correct.



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