AMD Motherboards - X399 Phantom gaming 6 problems

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X399 Phantom gaming 6 problems

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=15964
Printed Date: 16 Aug 2025 at 6:53am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: X399 Phantom gaming 6 problems

Posted By: Purpleseal
Subject: X399 Phantom gaming 6 problems
Date Posted: 09 Sep 2020 at 8:32am

Hello i was recently having some System service exceptions on my computer, so i decided to do a windows 10 reset but the reset failed, it told me reverting changes and shut off, and now my computer wont even go into a bios loading screen. when i turn it on it just turns back off after like 30 secs with nothing ever coming up on screen. i have tried swapping graphics cards and ram and they both work in my dads computer, i have had my computer for like 6-7 months anyone know what could have happened?

MOBO-ASROCK x399 phantom gaming 6
RAM-DDR4-3600 8gx2 g.skill Ripjaws V
GPU-Radeon RX 5500 XT mech 8G
CPU-amd ryzen Threadripper 1900X 8-core

Replies:

Posted By: ThreeDee
Date Posted: 09 Sep 2020 at 11:38am

Do you have another power supply you could test with?
..also check your heatsink that it's mounted properly to rule out an overheating issue.

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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|

Posted By: Purpleseal
Date Posted: 10 Sep 2020 at 2:36am

no i dont Have one but im going to try and get it tested at my local computer store ill let you know hoiw it goes