AMD Motherboards - Missing I/O shield x570 phantom gaming 4

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Missing I/O shield x570 phantom gaming 4

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=16260
Printed Date: 18 Jul 2025 at 1:08pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Missing I/O shield x570 phantom gaming 4

Posted By: kc191938
Subject: Missing I/O shield x570 phantom gaming 4
Date Posted: 19 Sep 2020 at 3:29am

I purchased a x570 Phantom Gaming 4 motherboard and it was missing the I/O shield. I filled out the form on ASRocks site on 9/12 and got a confirmation email but have herd nothing since. I sent an email to their support but have herd nothing as well. How long does it normally take for them to respond to stuff like this. If they don't respond to stuff like this I will probably return the motherboard to the retailer and go with something else.