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Switched on Bitlocker but cannot enter password

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=16292
Printed Date: 11 Nov 2025 at 4:31pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Switched on Bitlocker but cannot enter password
Posted By: peacepope
Subject: Switched on Bitlocker but cannot enter password
Date Posted: 20 Sep 2020 at 4:28am
I have a AsRock B550M Pro4 motherboard and I switched on Bitlocker (yeah I know big mistake). I think I may have fast boot switched on too in BIOS.

Bitlocker prompts me for a password but my USB keyboards don't work. I've tried give different keyboards. I also cannot get into the BIOS so I'm locked out. I need to get back in or lose valuable data.

Any ideas?



Replies:
Posted By: peacepope
Date Posted: 20 Sep 2020 at 4:57am
So I tried to clear the CMOS by shorting the CMOS jumper. I don't know where the jumper cap is so I just used a screwdriver to short it for 3 seconds. When I power on the PC now nothing is displayed on the screen.

I changed from my GPU display port to the onboard display port, but still nothing. The PC powers up and all the fans spin but nothing on the display now.


Posted By: peacepope
Date Posted: 20 Sep 2020 at 5:32am
To troubleshoot further I attached a speaker and I get five short beeps.



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