why was my bug report removed without an answer
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=16304
Printed Date: 16 Jun 2024 at 5:39pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: why was my bug report removed without an answer
Posted By: G4nd4lf
Subject: why was my bug report removed without an answer
Date Posted: 21 Sep 2020 at 11:06am
|
TRX40 Creator bios 1.7 bug!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! cant get into bios after update... system specs are: ASRock trx 40 creator 3970x processor 2 x 2080ti in sli/nvlink 970 evo plus 1tb nvme ssd i cant get into bios after flashing to 1.7 bios ive tried restart to bios app ive tried shift+restart through windows ive tried del key ive tried a different monitor... still nothing... please help... |
Replies:
Posted By: G4nd4lf
Date Posted: 21 Sep 2020 at 11:21am
|
forgot to mention my ram ... 2x16gb trident z neo 3200mhz |
Posted By: Xaltar
Date Posted: 21 Sep 2020 at 3:00pm
|
This post? http://forum.asrock.com/forum_posts.asp?TID=16253&KW=&PID=79591&title=bios-17-bug-trx40-creator#79591 The only posts I delete on these forums are spam posts, duplicate posts and inflammatory posts that attack other users. As for the BIOS issue, have you tried pulling the CMOS battery and pulling power from the system to fully clear CMOS? I made a simple guide here: http://forum.asrock.com/forum_posts.asp?TID=630&title=how-to-clear-cmos-via-battery-removal Good luck. ------------- 
|
Posted By: G4nd4lf
Date Posted: 21 Sep 2020 at 3:07pm
| tried that by pressing clear cmos button on back of motherboard |
Posted By: G4nd4lf
Date Posted: 21 Sep 2020 at 3:22pm
|
ill try that tonight |
Posted By: G4nd4lf
Date Posted: 23 Sep 2020 at 7:27am
| still nothing |
Posted By: Xaltar
Date Posted: 23 Sep 2020 at 1:48pm
|
So what happens when you try to go into the BIOS? Does the system just boot into the OS or does it seemingly freeze at a black screen or at the ASRock POST logo? If it sticks at a black screen try the other display outputs from your GPU, sometimes a BIOS update can send the display signal to a different display output at POST. -------------
|
Posted By: G4nd4lf
Date Posted: 23 Sep 2020 at 2:27pm
|
seemingly black screen... i have to press escape enter to get into os... no asrock logo |
Posted By: Xaltar
Date Posted: 23 Sep 2020 at 3:44pm
|
Yup, sounds like it's going into the BIOS but the display signal is being routed through a different output. -------------
|
Posted By: G4nd4lf
Date Posted: 24 Sep 2020 at 7:34am
|
got into bios... finally... i had the monitor plugged into my second card... plugged into first card n it worked but only via display port... when it was HDMI it wasn't working... |
Posted By: G4nd4lf
Date Posted: 24 Sep 2020 at 7:35am
| please mark solved! |
Posted By: Xaltar
Date Posted: 24 Sep 2020 at 9:56pm
Glad to hear it  -------------
|