970 Extreme 3 randomly restarting without warning
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=1634
Printed Date: 07 May 2024 at 5:08am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: 970 Extreme 3 randomly restarting without warning
Posted By: Budaku
Subject: 970 Extreme 3 randomly restarting without warning
Date Posted: 31 Dec 2015 at 2:59pm
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So I've been having some reoccurring issues with my pc randomly restarting despite no warnings. It simply happens from time to time, sometimes I go weeks without problems and sometimes it happens a few times a day. Of note, it doesn't seem to matter what I'm doing: browsing the web, playing games, or even just idling without anything running in the background. I'm not the most tech savvy but I've been seriously looking into this and I'm just looking for a helping hand, so any feedback is appreciated. Current system specs are: CPU: AMD FX-6350 GPU: Radeon XFX Radeon R9 280 RAM: 2x Corsair 4GB DDR3 Please let me know if you need any more details and thank you for your time! |
Replies:
Posted By: Xaltar
Date Posted: 31 Dec 2015 at 3:08pm
| When there is a random restart what do your event logs say? Whenever there is a crash or freeze, usually windows will make a log that details what went wrong unless it was a sudden power loss and there wasn't time. |
Posted By: wardog
Date Posted: 31 Dec 2015 at 3:47pm
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With the machine randomly shutting down the usual culprit, in order, is the PSU and then memory. Neither will cause an entry into the Event Log. |
Posted By: Xaltar
Date Posted: 31 Dec 2015 at 5:29pm
Yup and the absence of a log will attest to that  A nice quick and simple way of ruling out software/driver issues. In this case you usually want there to be a log as if there isn't one you have hardware woes, usually PSU. Sadly it is most often not software or drivers with this kind of issue. Thermals can also cause a shut down but unless there is a random process firing off when the system is idle and shooting up CPU usage that is unlikely given the description of the problem.Let us know what you find or don't find.
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Posted By: wardog
Date Posted: 31 Dec 2015 at 5:32pm
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Yea, Log entries ARE nice ..... but in their absence ..... |
Posted By: Xaltar
Date Posted: 31 Dec 2015 at 5:35pm
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Exactly, in the absence of, try another PSU then RAM if the issue persists. Reseating RAM is a good idea regardless. Good luck
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