Intel Motherboards - X99 WS - Thunderbolt card

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X99 WS - Thunderbolt card

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=1676
Printed Date: 25 Dec 2024 at 12:51pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: X99 WS - Thunderbolt card

Posted By: olihar
Subject: X99 WS - Thunderbolt card
Date Posted: 07 Jan 2016 at 10:17am

I ran into the issue with the Tunderbolt 2 add-in card that is has to be connected into PCI slot number 5, it would have been much much better space usage to have it in slot number 6, Is there absolutely no way for it to work in slot number 6.

Replies:

Posted By: ASRock_TSD
Date Posted: 07 Jan 2016 at 8:03pm

Dear customers,

Thank you for the query.

Please be noted that the ASRock Thunderbolt 2 AIC have to be installed at assigned PCIE slot.

On X99 WS, it have to installed on PCIE5 slot.

You can refer the manual of the Thunderbolt 2 AIC for further information.

http://asrock.pc.cdn.bitgravity.com/Manual/Thunderbolt%202%20AIC.pdf

Sorry for the inconvenience and thank you for your patience.

If any, please feel free to contact us!

Kindest Regards,

ASRock TSD

Posted By: olihar
Date Posted: 07 Jan 2016 at 8:56pm

I have used my computer since the WS motherboard was brand new, and I got a Thunderbolt card with it in the beginning.

I am just asking why it would be slot 5 not 6, If slot 6 would have been used possibilities for extension would have been far greater. Because slot 5 is in the way of adding more graphics cards.

Posted By: ASRock_TSD
Date Posted: 14 Jan 2016 at 8:37pm

Dear customer,

Thank you for the feedback.

Please be noted that we have some hardware design that make the PCIE5 slot can be matched with the Tunderbolt card.

We hope you can understand.

Thank you for your patience.

If any, please feel free to contact us!

Kindest Regards,

ASRock TSD