Memory Module Issues?
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=16772
Printed Date: 02 Aug 2025 at 12:58pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Memory Module Issues?
Posted By: camokid95
Subject: Memory Module Issues?
Date Posted: 07 Oct 2020 at 11:11am
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I have recently built my PC using the ASROCK B460 Steel Legend motherboard. My current question involves installing the 8GB x 2 (16GB) RAM in the correct slots and making sure they're all operating correctly for Dual & Quad Channel configuration. According to my motherboard's manual it shows A2 and B2 slots should be Populated for Dual Memory Channel configuration. It also states if I only have one RAM stick I should use either of these two slots. [1] I have not been able to get A2 or B2 slots to work with two sticks or a single stick in either of the two slots. The PC will not Display (boot up) if I attempt to do this. [2] If I install one or two modules into A1 and/or B1, it works fine, and I can boot up completely; it shows "16GB with 256MB Shared Memory Cache" and "Dual Memory" in the BIOS. So with those two points being stated, I am wondering if I need to return my motherboard because two of the four RAM slots are broken, or if it's simply just a feature. I need reassurances that when I install two more sticks in the future, I won't run into any hardware issues. Computer's Hardware Specs: CPU - Intel i7-10700 Mobo - AsRock B460 Steel Legend RAM - G. Skill Ripjaws 3200mhz 8GB x 2 (16GB) CAS16 PSU - Corsair TXM650 Semi-Modular Photos of Issue:  
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