AMD Motherboards - My PC Won't Turn Off (04 Error Code)

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My PC Won't Turn Off (04 Error Code)

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=16783
Printed Date: 18 Jul 2025 at 9:07am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: My PC Won't Turn Off (04 Error Code)

Posted By: IndieSever
Subject: My PC Won't Turn Off (04 Error Code)
Date Posted: 07 Oct 2020 at 5:22pm

Hi, I'm having difficulties while shutting down my PC, it won't turn off. When I try to turn off my PC, debug LED shows me "04" error code and fans keep turning(GPU fans too). I tried cleaning CMOS, changing ram slots, disassambled and assambled every PC part, cleaned the whole PC case and its parts, renewed thermal paste. As you can see, I tried every hardware solution way to fix this problem but none of them has solved my problem. Can you please help me about that?

In addition, system works great but it just won't turn off.

ASRock X470 Taichi
AMD Ryzen 7 2700
Corsair Vengeance Pro 2x8GB