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Solution for Intel Graphics freezing system

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17021
Printed Date: 24 Apr 2024 at 4:57pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Solution for Intel Graphics freezing system
Posted By: dfc643
Subject: Solution for Intel Graphics freezing system
Date Posted: 20 Oct 2020 at 9:34pm
?…MY COMPUTER
ASRock DeskMini H110-STX/COM
Intel Pentium G4560 (with HD610�
Corsair DDR4 2133 8G
SAMSUNG DDR4 2400 8G

?…SYSTEM
Windows 10 2019 LTSC
Memory Overclocked to 2400MHz
P7.80 BIOS

?…WHAT ISSUE
System freezes when GPU in high usage long time. (like play games),
Mouse and keyboard no response.
Force reset Computer to make it get response

?…RELATION ABOUT FREEZE AND GPU VOLTAGE OR POWER
RED font means "black screen, freeze, death"
BLACK font means "everything is ok"
Everything is ok when GPU TDP lower than 11W


?…SOLUTION
?³Download and Install Intel XTU software
?³Set IccMAX for Intel Graphics
?³Click Apply, do GPU benchmark, change IccMAX until system not freezes.
?²Recommend use "Heaven Benchmark 4.0"
?²Will lost a little bit performance for GPU




Replies:
Posted By: Zakalwe666
Date Posted: 07 Feb 2021 at 11:37pm
Thank you for this solution!

My Computer
ASRock DeskMini H110-STX
Intel Pentium G4600 @ 3.60GhZ (Kabylake)
Kingston DDR4 2400 8GB

System
Windows 10 Pro (fully updated to 7 Feb)

I bought this computer mainly to run Zoom calls on the TV and from the beginning it has been freezing after a few minutes on a call. It never had problems playing videos on VLC, music on Spotify, etc.

I used your solution today and had my first proper Zoom call (around 45 minutes) with no freezing issues.

One difference to note: I set ICCMax at 11.000 and my Graphics TDP goes no higher than 3W. If I go higher than 3W it freezes again.


Posted By: cherryicehu
Date Posted: 07 Jun 2021 at 11:46pm
Hello, I have similar issues with i3-6100.
Do you have HyperThreading enabled in the bios?
What is your motherboard version? Mine is rev.1.02.


Posted By: dfc643
Date Posted: 02 Jan 2022 at 5:30pm
i have HT enabled,
and my board rev is 1.03.



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