Intel Motherboards - Z490M-ITX/ac throws BSOD only with NVME

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Z490M-ITX/ac throws BSOD only with NVME

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17022
Printed Date: 02 Aug 2025 at 1:39am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Z490M-ITX/ac throws BSOD only with NVME

Posted By: ruibeard
Subject: Z490M-ITX/ac throws BSOD only with NVME
Date Posted: 20 Oct 2020 at 10:27pm

Hi,

I'm getting an BSOD - WHEA_UNCORRECTABLE_ERROR when using an NVME ssd

My HW is:
Z490M-ITX/ac (latest bios available )
Intel 10600 (non K)
2x 8GB HyperX Kingston 2400
Samsung 970 Evo Plus 500GB (latest firmware available )
Sabrent Rocket 4.0 500GB (latest firmware available )
PSU TT Smart M550w
No dGPU

Steps to narrow down the problem:
Ram1 -> slot1 or slot2 - fail
Ram2 -> slot1 or slot2 - fail
Samsung 970 m.2 slot1 or slot2 - fail
Sabrent Rocket m.2 slot1 or slot2 - fail
HDD 1TB SATA - everything works fine (so slow :) )
Bios Defaults - fail
Setting PCI to GEN 3 instead of Auto - fail
Unplug everything even keyboard - fail

Checked thermals and they are around 30-40
The error only shows when using m.2 NVME
Memtest from live USB - NO errors

Can anyone help to debug this further?