Mouse lag/freezing.
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17098
Printed Date: 27 Dec 2024 at 3:10pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Mouse lag/freezing.
Posted By: sternnp
Subject: Mouse lag/freezing.
Date Posted: 29 Oct 2020 at 4:12am
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Hello all, Mouse freezing. It will be fine for a bit then start lagging/freezing randomly. May work fine for a while but then it starts up again. Happening since system build (5 months ago). I believe it is related to the mobo. If I turn the mouse off and back on it fixes it momentarily or sometimes for awhile. 1. Update/reinstall drivers, bios. 2. Reseat usb transmitter. 3. Updated graphics driver. 4. Diasable Cortana. 5. Disable ATI HotKey Poller service. (not there to disable). 6. USB ports in the device manager. Uncheck allow computer to power down this device to save power. 7. uncheck fast startup in windows power settings. 8. Battery ok. 9. Changed usb ports between 2.0 and 3.0. 10. Device Manager ??allow mouse to wake up device. Unchecked. 11. Tried 2 different wireless known working mice. One of the mice I used on my old PC with no issue. 12. Wired mouse works without issue. 13. Realtek is not an option to disable in task manager. I use a SoundBlaster card. 14. Scroll Inactive Windows option and disable / enable it. 15. Display pointer trails. 16. Uninstall geforce experience and disable Nvidia high def audio. 17. open your mouse configuration software and change its frequency from 500 to 250Hz. 18. Reinstall windows. Also, recently both of my usb ports on the front bezel stopped working so I'm pretty sure that it's the mobo. Mobo: B365 pro 4 CPU: I5-9600k GPU: Geforce GTX 1160S MEM:8GB Crucial ddr4 x2 SSD: Crucial 1TB |
Replies:
Posted By: RLGL
Date Posted: 29 Oct 2020 at 9:00am
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One word....INTERFERENCE Put your mouse receiver on a USB extension cable away from power cables etc. Do NOT use a USB hub with more than one device connected to it. ------------- Asrock Z370 Gaming K6,Intel i7 8700K, Asrock x570 Taichi |
Posted By: fpazin
Date Posted: 30 Oct 2020 at 1:08am
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I guess this is not interference, 'cause I tested with a cable and the same problems happen. My Mouse is a Corsair Dark Core, this mouse has BT, Cable and USB 2.4 connections, and the scenery is the same for all connections. I did "reimage" and now I'm going to forums to find a fix of my problem. My Setup: i7-9700 32Gb DDR4 2666 (4*8Gb - Samsung) M.2 512GB M.2 512Gb RTX 2070 EVGA 7team 750w Plus Bronze WaterCooler 120mm Keyboard Microsoft Desktop 3000 Wireless w/o Mouse Mouse CORSAIR DARK CORE RGB Gaming JBL Quantum 800 ------------- i7 9700 MB 360M Fatal1ty 32Gb RAM DDR4 2666 - Samsumg RTX 2070 evga 2xM.2 512Gb |
Posted By: sternnp
Date Posted: 30 Oct 2020 at 10:34am
RLGL I do believe this is the answer. Using with usb extender for about 10 hours and no issue now. Thank you!! Odd though, have never had this issue with many system builds over the years. I still think some hardware component is causing the interference. 
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Posted By: Raku
Date Posted: 08 Dec 2024 at 5:03am
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... had the same problem with Logitech wireless mouse and keyboard. mouse lag and keyboard lag after some time, when disconecting and reinstalling the USB receiver, the problem was solved momentarily but would come back after a while. I could solve the issue by using a 50cm USB extension cable and putting the Logitec USB receiver away from the Desk Mini X300 (AMD Ryzen 7 5700G with Radeon Graphics, Windows 11 pro). ------------- with regards from Raku |