X570 Taichi error codes, cant install windows
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17115
Printed Date: 19 May 2024 at 12:24pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X570 Taichi error codes, cant install windows
Posted By: Marmaduke
Subject: X570 Taichi error codes, cant install windows
Date Posted: 30 Oct 2020 at 2:35am
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I built my PC about 7months ago. ASRock x570 Taichi AMD Ryzen 5 3600x (2x8GB) 3200 Adata XPG Gammix D10 (AX4U320038G16-DB10) (*) GPU(don't think it matters): Gigabyte Gtx 1660ti windblah blah.. PSU: Seasonic focus gx-650 Drives: 120gb SSD sata3 m.2, 2.5" 480gb SSD, 3.5" 2TB HDD I added the 120 SSD just so I can have a separate drive for a linux distribution, which ran in dual boot (grub) alongside Windows 10 (which used the other 2 drives). The linux wouldn't boot all the time for some reason, didn't give it much thought, wasn't using it often anyway. This past week I also had problems with windows not booting up (I would select it in the grub bootloader, see the logo and then the pc would restart), so I figured that it might be grubs fault. I tried to look for ways to get rid of the bootloader, and then it hits me, I should get rid of the linux distribution altogether, so I open the disk management in windows and hit format on that mf -- I know, I know, big mistake. And from here, everything starts rolling down the hill. I couldn't get past the grub rescue screen, so I just try to re-install windows and get rid of it all. First attempt failed, the PC restarted several times during the installation process (at times it wasn't supposed to), I could never get past the secret questions screen (that's where it will always restart). So I figure it must be the XMP, the system isn't stable for some reason. And here I'll make note of the (*) mark - I could never get the ram to run at the advertised speed (it always BSOD) so I had it running at 3134 (it was working fine, seemed stable to me). Now, after other several attempts, dozens of forums, I still am unable to get past the question selection of windows (it always restarts during that step) and makes the installation fail. But these times I paid attention to the mb codes: 4F, 60 were the ones that worried me the most. After each restart it will hang on one of these codes, or others, then it may restart again, or try to continue to a failure screen from windows, and I am caught in this loop. From other forums I was able to narrow down the suspects to the CPU, RAM and PSU, I guess the mb could also be included, idk for sure. So I try several troubleshooting methods: - clear cmos - reseat cpu - tried only cpu and a single ram stick (this is where I noticed one of them might have been at fault) - it blocked on code 10 on mb and would always restart (didn't try to see if it posts, even in bios with this one). The other ram stick blocked on code 0d. I used this one to see if I can get it to post, and it did, so I try again the instalation, and again it fails, on the same step (selecting the secret questions). It always restarts several times there , hanging on different codes and making the instalation fail. I think it's worth to mention that it would never restart while in bios. That's all the information I managed to put together, if any kind folk is able to help, it'll be greatly appreciated. This is my first forum post ever, if there's missing information, just ask and I shall answer. Thank you! |
Replies:
Posted By: NoNameHere
Date Posted: 01 Nov 2020 at 12:33pm
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What BIOS version are you on? I think latest BIOS (3.60) introduced a problem with the Intel I211 network card where windows would hang and soon thereafter restart when it tried to install the driver for it. The problem would only became obvious on (re)installs. You could try flashing 3.00 BIOS to see if anything changes |
Posted By: Marmaduke
Date Posted: 01 Nov 2020 at 3:12pm
| I checked it when I created the ticket, it was P1.60,I haven't ever tried to update the bios. |
Posted By: NoNameHere
Date Posted: 02 Nov 2020 at 1:28pm
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Oh, so that's probably not it. You still should try updating the BIOS to 3.00 nevertheless - who knows, it may set different memory subtimings and suddenly become stable. Updating is as easy as unzipping the image onto a fat32 flash drive and entering the flashing tool in the BIOS. If anything, you can roll back to the previous version by just flashing the older version again. Beware that all BIOS setting are lost though, and saved profiles from different BIOS versions are incompatible. |
Posted By: Marmaduke
Date Posted: 02 Nov 2020 at 8:56pm
Thank you very much for the reply, NoNameHere! I already went all in on the RAM and sent them for checking. I don't have any spare parts atm, I'll try to update to the specified BIOS version once I get it back, as that's the same answer I got from ASROCK_TSD on my ticket. I'll post once I get the ram back. All the best! |
NoNameHere wrote:Posted By: foxx1337
Date Posted: 06 Nov 2020 at 10:10pm
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I discovered through arduous trial and error these past days that on P3.40 and on P3.60 Windows cannot be installed, nor AMD video drivers, if this setting here: https://i.imgur.com/rL1qWSA.png is set to "Disabled". ------------- Ryzen 3900X, Taichi X570 |
Posted By: Marmaduke
Date Posted: 21 Nov 2020 at 5:19pm
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I got new RAM sticks, 2x8 GSkill RipjawsV F4-3600C16D-16GVKC - it doesn't appear on ASRock QVL but on GSkill's page the motherboard appears as compatible. The previous RAM did prove faulty. Updated the BIOS to P3.00 and attempted the OS install again. Same thing happened again, where the installation would work fine for like 2 minutes and then the PC would restart. I'm leaning toward the PSU now, I will try to find a way to test with another PSU. I will post an update after. |
Posted By: RLGL
Date Posted: 22 Nov 2020 at 12:09am
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Try removing the drive the will not have Win on it. Install Win to the remaining drive. Then install the removed drive. ------------- Asrock Z370 Gaming K6,Intel i7 8700K, Asrock x570 Taichi |
Posted By: Marmaduke
Date Posted: 22 Nov 2020 at 1:26am
I did remove all drives except the one for the OS, also tried different drives, same behavior. |
Posted By: Marmaduke
Date Posted: 25 Nov 2020 at 11:23pm
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UPDATE: I managed to install the OS in the 2 minutes that the system works. Tested a new power supply, it still restarts, even if it stays idle. When in BIOS and Safe Mode it works fine. |
Posted By: Marmaduke
Date Posted: 26 Nov 2020 at 12:51am
| Another peculiar behavior: when running the CPU stress test in CPU-z the PC stays open, but as soon as I stop it, the PC restarts. |
Posted By: NoNameHere
Date Posted: 27 Nov 2020 at 7:12pm
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Well, that is _really_ perplexing. I only have suggestions at that point. The fact that it doesn't restart while in safe mode seems like a lead. You could: - Inspect the windows Event Viewer. Look through the `Windows Logs` -> `System` tab for any Kernel-Power events. It may reveal something about the cause of the reboot. - Try to completely disable automatic driver installation: https://superuser.com/a/983533 -- I still have a feeling it may be something related to drivers, and I know that safe mode prevents drivers from automatically installing. - Try to boot some Linux LiveCD to see if it would run stable as opposed to Windows. |
Posted By: Marmaduke
Date Posted: 27 Nov 2020 at 7:21pm
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I tried the live Linux, it restarts as soon as it tries to load. If I try live Linux with safe mode, it works fine. I'll look into disabling automatic driver installation. I also did look into the windows event logs, there are a bunch of errors there. I did read about code 41 being related to power, but I tried with a different power supply and the problem persists. |
Posted By: NoNameHere
Date Posted: 27 Nov 2020 at 7:32pm
| Out of interest, what Linux distro did you use? |
Posted By: Marmaduke
Date Posted: 27 Nov 2020 at 7:34pm
| Kali Linux |
Posted By: NoNameHere
Date Posted: 27 Nov 2020 at 7:35pm
| Ah, ok. I'm only familiar with *Ubuntu live CDs, they don't have a safe mode option. |
Posted By: Marmaduke
Date Posted: 03 Mar 2021 at 8:45pm
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Hello again! It's been a while, but I didn't want to leave things unfinished. Yesterday I built my PC again. I replaced the motherboard and the CPU. Now it's working fine. |