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ASRock Extreme6+ Memory Problem ?

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=1727
Printed Date: 22 Nov 2024 at 2:31am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: ASRock Extreme6+ Memory Problem ?
Posted By: Bzyta
Subject: ASRock Extreme6+ Memory Problem ?
Date Posted: 13 Jan 2016 at 8:31pm
Hello,

I have completed my PC build which is:

ASRock Z170 Extreme 6+

Intel Core i7-6700K Skylake, socket 1151, 64bit, 4.2GHz, 95W, cache 8MB, BOX (BX80662I76700K)

MSI GeForce GTX980Ti, 6GB GDDR5 (384 Bit), DVI/HDMI/3DP BOX (GTX 980Ti GAMING 6G)

Crucial Ballistix Sport 2x8GB 2400MHz DDR4 CL16 (BLS2C8G4D240FSA)

Corsair RM Series 750W Modular 80Plus GOLD - CP-9020055-EU

CPU SilentiumPC Grandis XE1236 (SPC099)

SSD Crucial MX200 250GB SATA3 (CT250MX200SSD1)

Seagate 1TB, SATAIII, 7200RPM, 64MB cache (ST1000DM003)


Let me describe my problem, sorry for grammar mistakes english isnt my native lagnuage im from Poland.


I finished the PC yesterday, it was running fine for few hours I played a bit of World of Warcraft, Assassin Creed Syndicate and Rainbox Six Siege everything on maxed settings, there was no FPS spikes, nothing, everything was running smooth.

Today in the morning I start the PC I played some WoW and the game frozen after 1-2 hours of playing. The whole PC frozen not just the game only option was to restart the PC so thats what I did.


It was running fine for 30-40 minutes then I had to restart the PC normally from Windows I was doing some updates and it needed restart. After that I tried to start the PC and I have encounter error on motherboard Dr. Debugg #05 which is related to Memory RAM thats what I read in installation guide. I restarted the PC after this error and a new one pop this time error #00            " Please check if the CPU is installed correctly and then clear CMOS " 

I have turned power off for hour or so tried to start the PC but same error #00 pops over and over again.

One more important thing is that the Memory RAM I have supposed to run in DUAL CHANNEL but when I put them into slots A2 B2 it just shows me error #55 and PC wont start, its only working while they are in slots A1A2 or B1B2 so PC see them as SINGLE

I have checked here http://www.asrock.com/mb/Intel/Z170%20Extreme6+/index.pl.asp?cat=Memory if the Memory are supported by my motherboard and sadly I found out that they are not on the list.

Im really out of ideas, the CPU is installed correct otherwise the PC wouldn't even start right ?

Are the Memory RAM causing the problem ?

/ I dont have any other DDR4 to test with my PC and I dont want to spend more money just to buy a new ones different if im not sure if this is the actual problem.


PLEASE HELP


Thanks

Kuba




Replies:
Posted By: wardog
Date Posted: 13 Jan 2016 at 10:17pm
Originally posted by Bzyta Bzyta wrote:

Are the Memory RAM causing the problem ?

/ I dont have any other DDR4 to test with my PC and I dont want to spend more money just to buy a new ones different if im not sure if this is the actual problem.

What BIOS revision is your board currently flashed to? If it's not the latest NON-Beta Production BIOS I would configure your memory in single channel and flash my BIOS to the newest.

Then check that the memory runs Dual Channel in correct slots A2 and B2.


According to Crucial UK the memory is compatible, but most likely with a newer BIOS revision.

http://uk.crucial.com/gbr/en/z170-extreme6-/CT7687053" rel="nofollow - http://uk.crucial.com/gbr/en/z170-extreme6-/CT7687053


Posted By: wardog
Date Posted: 13 Jan 2016 at 10:19pm
And if and when you update the BIOS use Instant Flash, but DO NOT flash while in Windows or other OS.

INSTANT FLASH


Posted By: parsec
Date Posted: 13 Jan 2016 at 11:29pm
The 00 error is a  CPU problem, and is the most basic problem that happens during the POST process. For some reason the CPU is not working.

Just asking, what version of Windows are you using?

Actually, I believe your memory is included in the Memory Support list. The model number you have in your list of parts is for a two DIMM kit of memory, and the model number in the Memory Support list is for one DIMM/stick of memory. Is your memory this model:

http://www.crucial.com/usa/en/bls8g4d240fsa" rel="nofollow - http://www.crucial.com/usa/en/bls8g4d240fsa

As wardog said, check the UEFI/BIOS version you have on your board, and IF you can, update to the latest version using Instant Flash.

Given your memory and CPU problem, I'm guessing that the CPU is not making contact with the socket correctly. There have been a few reports that Skylake CPUs can be bent slightly by the pressure of the CPU cooler, since the PC board substrate is thinner than previous Intel processors.

So you might want to remove your CPU cooler and CPU, check for bent pins in the CPU socket, and check if the green circuit board at the bottom of the CPU looks flat or if it seems curved or bent.

Another possibility, is the PSU new? If it is new, it might be defective and is not working right. If you have another PSU to try, that would tell you if the Corsair RM is working or not.


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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: Bzyta
Date Posted: 13 Jan 2016 at 11:45pm
Im using Windows 10 upgraded from Windows 7

Every part of the PC is new, I have got it like 2 days ago.

I have read about the CPU cooler problem aswell, I will remove it and see whats the matter.  Is the CPU too heavy maybe ? Its size is really big


Posted By: parsec
Date Posted: 13 Jan 2016 at 11:53pm
Your CPU cooler is not any larger or heavier than some of the others available. I use a Noctua NH-D14, that weight 1240 grams with fans, on my Z170 Extreme7+ board with a Skylake CPU, for several months now, without any problems.

The problem is not that the CPU cooler is too heavy, but that the mounting design puts to much pressure on the CPU. Your CPU cooler seems to have a good mounting design, but I would check that you assembled it perfectly. If you tightened the screws that hold the cooler to the mounting bracket to much, that can cause the problem.

It is not yet known if Skylake processors truly have the problem or not. It might be caused by only a few CPU coolers, or not assembling them correctly.


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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: Tenkei
Date Posted: 14 Jan 2016 at 1:10am
As some people already suggested: Check your CPU socket for bent pins and new BIOS versions. Update your Mainboard to the latest version.
I think that putting RAM into A2 and B2 is the common setup on ASRock boards. Try to downclock your RAM to 2133mhz  with a higher CL (e.g. CL16) if that's possible.  Boot your PC with only one memory if you haven't tried this before.

Your CPU cooler should be fine. I'm using a Noctua NH-D15 on my Fatal1ty Z170 K6 and it works without problems. Check your mounting system of your cooler. Maybe the screws a too tightened and causes the error.


Posted By: Bzyta
Date Posted: 14 Jan 2016 at 1:59am
Pins are fine, the PC is starting but not every time now,  I will upgrade BIOS to latest version and see.

With one memory it wont even start, just shows error realted to memory on Dr.Debugg.


Posted By: wardog
Date Posted: 14 Jan 2016 at 6:31am
Originally posted by Bzyta Bzyta wrote:


With one memory it wont even start, just shows error realted to memory on Dr.Debugg.


Are you using one 16GB(2x8GB) kit? Or two separate kits for 32GB?


Posted By: Bzyta
Date Posted: 14 Jan 2016 at 8:23am
2x8gb kit
I have updated BIOS to newest version fully reinstalled Win to Win7 this time everything is working fine so far except the RAMs are single channel, they wont start in dual sadly no matter how i plug them, i guess ill replace them soon with G.Skill Trident Z DDR4, 2x16GB, 3000MHz, CL15 (F4-3000C15D-32GTZ) those are fully supported by motherboard
Or i can get better than this ?


Posted By: wardog
Date Posted: 14 Jan 2016 at 8:51am
Please post screenshots of the Memory and SPD tabs of EACH stick while using CPU-z.

If the sticks are not exact in their programming this will manifest as you describe.

""Pins are fine"" Then the correct memory slots for two sticks is first priority in A2 and B2, but sometimes and for reasons I'm somewhat aware you might also try A1 and B1.

Failing the screenshots pointing out irregularities, and testing EACH stick individually with MemTest for 6-7 passes each, I'm of the opinion it would be motherboard RMA time. Yest provide the screenshots and do test each stick individually FIRST. If you don't rule out those two tests you stand to get a board back that will probably exhibit the same problem because of re-using a possible bad or defective stick of memory. That would be a shame to waste the time and effort of disassembly and reassembly.


Posted By: wardog
Date Posted: 14 Jan 2016 at 11:09am
Originally posted by Bzyta Bzyta wrote:

... i guess ill replace them soon with G.Skill Trident Z DDR4, 2x16GB, 3000MHz, CL15 (F4-3000C15D-32GTZ) those are fully supported by motherboard
Or i can get better than this ?


If that 32GB(2x16GB) Kit will suit you well into the future and meets your needs, yea. But remember, should you need more memory, finding a matching kit of them at a later date that play well with the 2x16GB kit you're now considering may prove an impossible task down the road.

On the other hand, if you think you may need/want 64GB(4x16GB) and 2666 is fine, G.Skill currently offers their F4-2666C15Q-64GVR 4x16GB Kit that G.Skill guarantees to work properly on your board.

Also remember, what speed you get from any memory above the CPU's rated memory speed will be dependent on the internal memo[ry controller _and_ just how much voltage you feel comfortable pushing into the CPU and or iMC.

G.Skill RAM Configurator for your Z170 Extreme6+
http://www.gskill.com/en/configurator?manu=52&chip=2484&model=2513" rel="nofollow - http://www.gskill.com/en/configurator?manu=52&chip=2484&model=2513

G.Skill themselves guarantees all the memory in the above link to be compatible with your board with the latest BIOS ASRock provides as of this writing.







Posted By: Bzyta
Date Posted: 14 Jan 2016 at 4:09pm
Originally posted by wardog wardog wrote:

Please post screenshots of the Memory and SPD tabs of EACH stick while using CPU-z.

If the sticks are not exact in their programming this will manifest as you describe.

""Pins are fine"" Then the correct memory slots for two sticks is first priority in A2 and B2, but sometimes and for reasons I'm somewhat aware you might also try A1 and B1.

Failing the screenshots pointing out irregularities, and testing EACH stick individually with MemTest for 6-7 passes each, I'm of the opinion it would be motherboard RMA time. Yest provide the screenshots and do test each stick individually FIRST. If you don't rule out those two tests you stand to get a board back that will probably exhibit the same problem because of re-using a possible bad or defective stick of memory. That would be a shame to waste the time and effort of disassembly and reassembly.


I have tried A2 B2 also A1 B1 and the PC just wont start, some errors shows on Dr.Debugg from like 00 to 50 but the PC wont start, right now i have them in slots A1 A2 and they are working fine, its same as B1 B2.

What kind of screenshots shall i post ? Those from MemTest u told me ?

Thanks for help btw


Posted By: Bzyta
Date Posted: 14 Jan 2016 at 4:14pm
Originally posted by wardog wardog wrote:

Originally posted by Bzyta Bzyta wrote:

... i guess ill replace them soon with G.Skill Trident Z DDR4, 2x16GB, 3000MHz, CL15 (F4-3000C15D-32GTZ) those are fully supported by motherboard
Or i can get better than this ?


If that 32GB(2x16GB) Kit will suit you well into the future and meets your needs, yea. But remember, should you need more memory, finding a matching kit of them at a later date that play well with the 2x16GB kit you're now considering may prove an impossible task down the road.

On the other hand, if you think you may need/want 64GB(4x16GB) and 2666 is fine, G.Skill currently offers their F4-2666C15Q-64GVR 4x16GB Kit that G.Skill guarantees to work properly on your board.

Also remember, what speed you get from any memory above the CPU's rated memory speed will be dependent on the internal memo[ry controller _and_ just how much voltage you feel comfortable pushing into the CPU and or iMC.

G.Skill RAM Configurator for your Z170 Extreme6+
http://www.gskill.com/en/configurator?manu=52&chip=2484&model=2513" rel="nofollow - http://www.gskill.com/en/configurator?manu=52&chip=2484&model=2513

G.Skill themselves guarantees all the memory in the above link to be compatible with your board with the latest BIOS ASRock provides as of this writing.



The question is do i really need 64 gb ? Im planning on multiboxing about 8 accounts in World of Warcraft and playing some of the new games, I wont be doing any graphic stuff, maybe some video rendering stuff and streaming games thats for sure.

Ill take a look into those F4-2666C15Q-64GVR 4x16GB Kit that u linked me.


Posted By: Bzyta
Date Posted: 14 Jan 2016 at 6:12pm
Im losing all my hope, after playing for like an hour or so World of Warcraft computer just froze completely, I have restarted it and got error "00" on Dr. Debugg, turned off the power supply and It started this time but what can be the problem thats causing this ? Is it because of the RAM ? The games uses like 5-6 GB max of what I have,

Ill play some Assassin Creed Syndicate now and see if this will happen or not .


Posted By: Xaltar
Date Posted: 14 Jan 2016 at 6:37pm
Is there anything in your event logs from the crash?


Posted By: Bzyta
Date Posted: 14 Jan 2016 at 6:48pm
Where can I find them ? What I meant the PC froze is that even the keyboard isnt working neither mouse.


Posted By: peroni
Date Posted: 14 Jan 2016 at 7:01pm
Bump up VCCIO and VCCSA voltage a bit if you haven't tried yet.





Posted By: Xaltar
Date Posted: 14 Jan 2016 at 7:07pm
click run and type "Event Viewer" then open it.

Expand windows logs
Click "system"
Right click system and select "filter current log"
Check the boxes for critical and error then apply

Look through the results, if any, and see if any correspond to the times where you experienced a freeze. If there are errors at those times then they will tell us more about what is causing your problem.

Good luck


Posted By: wardog
Date Posted: 14 Jan 2016 at 8:05pm
If it's a hard freeze as he says there won't be an event entry listed as the system doesn't have any time to create an entry.

Bzyta, I'd like screenshots of BOTH sticks from CPU-z's Memory and SPD tabs, Stack multiple instances of CPU-z in one window to keep it simple and down to only one screenshot. You'll have four instances of CPU-z to get all four tabs(2 Memory and 2 SPD) I need.

After you post those, considering your recent freezes, remove one stick so you only have one stick installed and run MemTest on it for 6-7 passes. Or till it fails, which, consider your problem, will likely again result in a freeze.


Posted By: wardog
Date Posted: 14 Jan 2016 at 8:14pm
Bzyta, when I get those screenshots I'm planning to ask you to lower the speeds that your sticks are running, assuming that the screenshots look good and the numbers line up on them.

Too, I'm counting on the screenshot to tell me(us) to where I'll ask that you set their speed, timings, and voltage to.

So don't loose hope. What we'll be doing will be normal troubleshooting. Patience is a virtue.


Posted By: Bzyta
Date Posted: 14 Jan 2016 at 8:15pm
Originally posted by wardog wardog wrote:



Bzyta, I'd like screenshots of BOTH sticks from CPU-z's Memory and SPD tabs, Stack multiple instances of CPU-z in one window to keep it simple and down to only one screenshot. You'll have four instances of CPU-z to get all four tabs(2 Memory and 2 SPD) I need.




What do you want to me to exactly, I dont really understand due to my not that great english,

At the moment im doing MemTest with 2 sticks and its at 90% Pass, no Errors so far. I will take a screenshot and post it here once its done.

Im thinkin the problem might be in World of Warcraft itself, the freeze happens usually when I actually dont do anything and just sit in like one place and there is no ppl around me.

I played Assassin Creed everything on ultra/max settings for about an hour and nothing happend,

but I have never had such a problems with WoW and I play it for like 8 years for 12+ hours a day . Thats first time


Posted By: wardog
Date Posted: 14 Jan 2016 at 8:20pm
Originally posted by Bzyta Bzyta wrote:



Im thinkin the problem might be in World of Warcraft itself, the freeze happens usually when I actually dont do anything and just sit in like one place and there is no ppl around me.

I played Assassin Creed everything on ultra/max settings for about an hour and nothing happend,

but I have never had such a problems with WoW and I play it for like 8 years for 12+ hours a day . Thats first time


Without going back over the thread here, are you the one I suggested using DDU, in Safe Mode, to completely remove your graphics driver, reboot and install the latest trouble free version of it?

Let me find or create a screenshot of what I need from CPU-z. BRB soon.


Posted By: Bzyta
Date Posted: 14 Jan 2016 at 8:26pm
http://i.imgur.com/yTrOxP7.jpg

here is screenshot from MemTest, do I wait untill there is 6-7 test passed ? and send another screenshot or is that engouh ? The first one took like 40 minutes


Posted By: wardog
Date Posted: 14 Jan 2016 at 8:29pm
Just like the below right image, except where that image is showing all four SPD tabs, I need from you 2 showing Memory and 2 showing SPD.

2nd EDIT: Duh! Prolly should include the image huh wardog. The right one... finally.
Click on it and select View Image to expand it.




In the upper left of CPU-z is a drop=down to select the memory slots. I need 2 instances of each stick, one instance showing its Memory tan an another running instance of its SPD tab.

So you have 4 running instances of CPU-z to display and capture what I need.

Does that explain things better for you?


Posted By: Xaltar
Date Posted: 14 Jan 2016 at 8:30pm
Originally posted by wardog wardog wrote:

If it's a hard freeze as he says there won't be an event entry listed as the system doesn't have any time to create an entry.

Bzyta, I'd like screenshots of BOTH sticks from CPU-z's Memory and SPD tabs, Stack multiple instances of CPU-z in one window to keep it simple and down to only one screenshot. You'll have four instances of CPU-z to get all four tabs(2 Memory and 2 SPD) I need.

After you post those, considering your recent freezes, remove one stick so you only have one stick installed and run MemTest on it for 6-7 passes. Or till it fails, which, consider your problem, will likely again result in a freeze.


Ordinarily you are right, a hard lock usually leaves no messages in event viewer unless the event that caused the hard lock occurred while the system was still responsive. It could be freezing due to a display driver timeout, I had issues with my system and World of Warcraft with display driver TDRs (Timeout detection and Recovery). The screen would freeze for a few moments, then go black then recover with a message reporting a TDR. Changing to a different driver caused the system to hard lock instead of recovering but still provided a message in event viewer though this time to the effect of display driver timed out. In cases like this where the screen freezes before the rest of the system usually it is reported in event viewer. If there are error or critical events then the issue may be driver related, if not then it is more likely hardware.




Posted By: Bzyta
Date Posted: 14 Jan 2016 at 8:35pm
Ok give me a while I will post images of what you have told me.



Posted By: wardog
Date Posted: 14 Jan 2016 at 8:51pm
Originally posted by Xaltar Xaltar wrote:

Ordinarily you are right, a hard lock usually leaves no messages in event viewer unless the event that caused the hard lock occurred while the system was still responsive. It could be freezing due to a display driver timeout, I had issues with my system and World of Warcraft with display driver TDRs (Timeout detection and Recovery). The screen would freeze for a few moments, then go black then recover with a message reporting a TDR. Changing to a different driver caused the system to hard lock instead of recovering but still provided a message in event viewer though this time to the effect of display driver timed out. In cases like this where the screen freezes before the rest of the system usually it is reported in event viewer. If there are error or critical events then the issue may be driver related, if not then it is more likely hardware.


I don't game, but I've read certian display drivers, usually older ones, can have issues when a new release of the game is introduced. Read of those problems for years and years now.

I believe you. So what you say above is all WoW to me Tongue


Posted By: Bzyta
Date Posted: 14 Jan 2016 at 8:56pm
http://i.imgur.com/La1VVTc.jpg" rel="nofollow - http://i.imgur.com/La1VVTc.jpg

a screenshot from CPU-z


Posted By: wardog
Date Posted: 14 Jan 2016 at 8:56pm
Originally posted by wardog wardog wrote:


I don't game, but I've read certian display drivers, usually older ones, can have issues when a new release of the game is introduced. Read of those problems for years and years now.


Clarification

Where after installing new graphics drivers over the top of the existing one and DLL's or whatnot do not get updated in the process.

Resulting in a hodge podge of varying this and that versioning of the now supposedly updated graphics drivers components. Not good!


Posted By: wardog
Date Posted: 14 Jan 2016 at 8:59pm
Originally posted by Bzyta Bzyta wrote:

http://i.imgur.com/La1VVTc.jpg" rel="nofollow - http://i.imgur.com/La1VVTc.jpg

a screenshot from CPU-z


Ok. BUT, where you there showed both sticks SPD tab, please do the same but this time do so showing both sticks Memory tabs


Posted By: Bzyta
Date Posted: 14 Jan 2016 at 9:00pm
So what are you saying is that drivers arent updated ?

What is the next step I gotta do


Posted By: Bzyta
Date Posted: 14 Jan 2016 at 9:03pm
http://i.imgur.com/tbPUDZG.jpg" rel="nofollow - http://i.imgur.com/tbPUDZG.jpg

like this ?

EDIT.

Sometimes when I start/restart the PC Im getting the "00" error what helps and makes PC start after is turning off/on PSU it happend like 2-3 times.


Posted By: wardog
Date Posted: 14 Jan 2016 at 9:10pm
Originally posted by Bzyta Bzyta wrote:

http://i.imgur.com/tbPUDZG.jpg" rel="nofollow - http://i.imgur.com/tbPUDZG.jpg

like this ?


Jackpot! Exactly like that.

Breakfast is calling me so I'll be back in a short.

Will you still be here? I haven't a clue whether it's am or pm in Poland


Posted By: Bzyta
Date Posted: 14 Jan 2016 at 9:13pm
Its 2 pm atm, so I will be here for another 10 hours or so


Posted By: wardog
Date Posted: 14 Jan 2016 at 9:16pm
Oh lordy.

More LV memory here. Enter your BIOS and make sure that the BIOS has set 1.2V for Dram Voltage.

Maybe just maybe it's setting them to high and THAT'S what is causing this.



Ok, it's 8:15am here. I'm off to the local Bob Evans eatery for breakfast if anyone wants to join me. My treat!


Posted By: Bzyta
Date Posted: 14 Jan 2016 at 9:47pm
I took some extra pics from BIOS just incase maybe u see something there

http://imgur.com/a/ygXSF" rel="nofollow - http://imgur.com/a/ygXSF


Posted By: peroni
Date Posted: 14 Jan 2016 at 10:02pm
did you try upping VCCIO and VCCSA as I suggested earlier? 
You currently have a value of 0.96 for VCCIO and 1.06 for VCCSA, these are on the low side as I suspected.

Set 1.1v and 1.15 respectively and see if you get the same problems.


Posted By: Bzyta
Date Posted: 14 Jan 2016 at 10:21pm
No, not yet


Posted By: Xaltar
Date Posted: 14 Jan 2016 at 10:29pm
A little side note, if you want to take screenshots of your BIOS settings you can use the F12 key, you need a fat32 formatted flash drive inserted for the UEFI to save a screenshot onto it.





Posted By: Bzyta
Date Posted: 15 Jan 2016 at 12:20am
@wardog did you finish yours breakfast ? what do i do now ?

Im playing Assasin Creed and PC is doing fine, its only happening during playing WoW

but what also makes me worries is that when i restarted PC i got the 00 error for the 2-3 times since yesterday but it worked fine after i turned off / on PSU but i guess it shouldnt be like that .


Posted By: Xaltar
Date Posted: 15 Jan 2016 at 12:50am
At this point I would wait and test with different RAM. Lets see what effect that has before moving forward.


Posted By: Bzyta
Date Posted: 15 Jan 2016 at 1:06am
The thing is I would need to buy a different one to test :P which I dont think I can afford at the moment.


Posted By: Bzyta
Date Posted: 15 Jan 2016 at 3:21am
Ok the problem with WoW crashing is solved 99%, i turned off all the game Addons and played for 2 hours+ game didnt crash/pc froze. I guess its because I have copied the addons from my old PC, I will download them now and install as fresh ones hope there wont be any problem.

And if i wanted to replace the memory RAM what should i get for 32 gb that would be good ? Can you guys give me some links


Posted By: PetrolHead
Date Posted: 15 Jan 2016 at 6:05am
Hmm. I just saw WoW cause someone else's system to behave all weird... Here:

http://www.overclockers.com/forums/showthread.php/768069-FX-8370-High-Temps?highlight=world+warcraft" rel="nofollow - http://www.overclockers.com/forums/showthread.php/768069-FX-8370-High-Temps?highlight=world+warcraft

I don't know if the issue was really resolved, but it seemed to have something to do with RAM speed and IMC stress by the looks of it. Your original issue probably had nothing to do with this, but if WoW is now the only thing acting up, then maybe you should see how your temperatures and voltages are acting while playing WoW.


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Ryzen 5 1500X, ASRock AB350M Pro4, 2x8 GB G.Skill Trident Z 3466CL16, Sapphire Pulse RX Vega56 8G HBM2, Corsair RM550x, Samsung 960 EVO SSD (NVMe) 250GB, Samsung 850 EVO SSD 500 GB, Windows 10 64-bit


Posted By: wardog
Date Posted: 15 Jan 2016 at 8:24am
Originally posted by PetrolHead PetrolHead wrote:

Hmm. I just saw WoW cause someone else's system to behave all weird... Here:

http://www.overclockers.com/forums/showthread.php/768069-FX-8370-High-Temps?highlight=world+warcraft" rel="nofollow - http://www.overclockers.com/forums/showthread.php/768069-FX-8370-High-Temps?highlight=world+warcraft

I don't know if the issue was really resolved, but it seemed to have something to do with RAM speed and IMC stress by the looks of it. Your original issue probably had nothing to do with this, but if WoW is now the only thing acting up, then maybe you should see how your temperatures and voltages are acting while playing WoW.


The OP and myself are PM'ing about exactly this. Ram speed of his is 2400 and when he returns we, you and I,  can talk him through dropping it to 1866 and then spend a few posts testing and upping it one step at a time.

Hopefully we can find him his dual channel back and stability somewhere between 1866 and 2400.

PetrolHead, you in in helping too?


Posted By: wardog
Date Posted: 15 Jan 2016 at 8:29am
Double team a noob Tongue

And in the process teach him a thing or two.


Posted By: PetrolHead
Date Posted: 15 Jan 2016 at 8:34am
I'll keep an eye on this thread, although I can't promise I'll be of much help - I'm a noob as well, remember. ;) Also, I might not be near my computer much until late tomorrow evening (it's about 2:30 am here at the moment).


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Ryzen 5 1500X, ASRock AB350M Pro4, 2x8 GB G.Skill Trident Z 3466CL16, Sapphire Pulse RX Vega56 8G HBM2, Corsair RM550x, Samsung 960 EVO SSD (NVMe) 250GB, Samsung 850 EVO SSD 500 GB, Windows 10 64-bit


Posted By: wardog
Date Posted: 15 Jan 2016 at 8:40am
Get some sleep man.


Posted By: Bzyta
Date Posted: 15 Jan 2016 at 3:46pm
Good morning everyone,

Im back, so lets try to do what you were talkin above.

Will need some guidance :)


Posted By: wardog
Date Posted: 15 Jan 2016 at 3:58pm
Ahh, here we are.


Posted By: wardog
Date Posted: 15 Jan 2016 at 4:00pm
OK. Let me wrap my head around your issue for a minute please. I'm still on my first cup of Joe.


Posted By: Bzyta
Date Posted: 15 Jan 2016 at 4:11pm
http://i.imgur.com/O0Ozb3n.jpg" rel="nofollow - http://i.imgur.com/O0Ozb3n.jpg

Here is a screenshot of temps RAM usage etc while playing WoW,

Here are my WoW settings:

http://i.imgur.com/C5EpQFe.jpg" rel="nofollow - http://i.imgur.com/C5EpQFe.jpg
http://i.imgur.com/ekO6J6M.jpg" rel="nofollow - http://i.imgur.com/ekO6J6M.jpg
Those are optimized by Nvidia GeForce Experience app i just changed from full screen to Windowed because thats how i always play.


Posted By: wardog
Date Posted: 15 Jan 2016 at 4:31pm
Trying to wake up I am.....

Ok ...... Did each stick individually pass MemTest?

If it isn't determined that each individual stick passes, then those tests need run first.


Posted By: wardog
Date Posted: 15 Jan 2016 at 4:33pm
Originally posted by wardog wardog wrote:

Trying to wake up I am.....


I set my alarm to 2:30amEST to be here when you are available.


Posted By: PetrolHead
Date Posted: 16 Jan 2016 at 12:42am
Hmm. Can you use HWMonitor or HWiNFO to look at how much of your GPU's memory is utilized? Did the freezes have any correlation with where in the gameworld you were at the moment?


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Ryzen 5 1500X, ASRock AB350M Pro4, 2x8 GB G.Skill Trident Z 3466CL16, Sapphire Pulse RX Vega56 8G HBM2, Corsair RM550x, Samsung 960 EVO SSD (NVMe) 250GB, Samsung 850 EVO SSD 500 GB, Windows 10 64-bit


Posted By: Bzyta
Date Posted: 16 Jan 2016 at 2:44am
Ill post HWMonitor screenshot as requested in a moment, the freezes are no longer happening it must have been cause of Addons being copied from my laptop and not downloaded/installed on this new PC. Everything in the game is now fine, I even streamed and didnt have any FPS spikes or anything.

I will be getting 32 gb of RAM soon but I have no idea which ones will perform better for WoW, streaming and multiboxing wow on like 7-8 accounts at same time + streaming . Should I get 4x8 or 16x2 and what Mhz ?


Posted By: Bzyta
Date Posted: 16 Jan 2016 at 2:49am
Originally posted by PetrolHead PetrolHead wrote:

Hmm. Can you use HWMonitor or HWiNFO to look at how much of your GPU's memory is utilized? Did the freezes have any correlation with where in the gameworld you were at the moment?

HWMonitor Info
http://i.imgur.com/QPkCaoI.jpg" rel="nofollow - http://i.imgur.com/QPkCaoI.jpg


Posted By: PetrolHead
Date Posted: 16 Jan 2016 at 7:09am
Okay, good to hear that the problem seems to be resolved. I wouldn't have been able to suggest anything further, since you have no issues with your GPU's memory.

I'm not really familiar with Intel's current architecture. However, I am under the impression that it's better to get a pair of big memory modules instead of four smaller ones. I think it's easier for the IMC to handle, although I'm not sure if this is fact or urban legend - especially in the case of the Skylake architecture. If you're going for DDR4 memory, I doubt it really matters which speed you end up getting. However, you should check out different reviews and tests so that you'll have a better idea of what you might be buying. Start here, for example:

http://www.anandtech.com/show/8959/ddr4-haswell-e-scaling-review-2133-to-3200-with-gskill-corsair-adata-and-crucial

Personally, I'd probably use the "don't buy the slowest or the quickest"-approach and then see if I could OC the modules a bit.


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Ryzen 5 1500X, ASRock AB350M Pro4, 2x8 GB G.Skill Trident Z 3466CL16, Sapphire Pulse RX Vega56 8G HBM2, Corsair RM550x, Samsung 960 EVO SSD (NVMe) 250GB, Samsung 850 EVO SSD 500 GB, Windows 10 64-bit


Posted By: wardog
Date Posted: 16 Jan 2016 at 9:45am
Originally posted by Bzyta Bzyta wrote:

....., the freezes are no longer happening it must have been cause of Addons being copied from my laptop and not downloaded/installed on this new PC. Everything in the game is now fine, I even streamed and didnt have any FPS spikes or anything.


Thank you for posting that. It's good to know your problems seem behind you now.




Posted By: Tenkei
Date Posted: 16 Jan 2016 at 2:05pm
Originally posted by PetrolHead PetrolHead wrote:



I'm not really familiar with Intel's current architecture. However, I am under the impression that it's better to get a pair of big memory modules instead of four smaller ones. I think it's easier for the IMC to handle, although I'm not sure if this is fact or urban legend - especially in the case of the Skylake architecture. If you're going for DDR4 memory, I doubt it really matters which speed you end up getting.
However, you should check out different reviews and tests so that you'll have a better idea of what you might be buying. Start here, for example:

http://www.anandtech.com/show/8959/ddr4-haswell-e-scaling-review-2133-to-3200-with-gskill-corsair-adata-and-crucial

Personally, I'd probably use the "don't buy the slowest or the quickest"-approach and then see if I could OC the modules a bit.


I also think that getting a pair of big memory is better than four smaller ones. It also helps to keep the overall temperature lower and reduces the power consumption a bit.

Here's an interesting video about RAM speed and gaming performance:
https://www.youtube.com/watch?v=Er_Fuz54U0Y

I've noticed that RAM speed starts to shine in CPU intensive games like Elder Scrolls Online. Due to the poor optimization, the game uses only 1 CPU core@95% load, even if there isn't much happening on the screen. The difference between 2133Mhz stockspeed and 2800Mhz OC RAM was about 5-10 FPS, which is quite impressive, considering that I've bought the one of the cheapest DDR4 RAM on the market.


Posted By: parsec
Date Posted: 16 Jan 2016 at 3:59pm
Originally posted by Tenkei Tenkei wrote:

Originally posted by PetrolHead PetrolHead wrote:



I'm not really familiar with Intel's current architecture. However, I am under the impression that it's better to get a pair of big memory modules instead of four smaller ones. I think it's easier for the IMC to handle, although I'm not sure if this is fact or urban legend - especially in the case of the Skylake architecture. If you're going for DDR4 memory, I doubt it really matters which speed you end up getting.
However, you should check out different reviews and tests so that you'll have a better idea of what you might be buying. Start here, for example:

http://www.anandtech.com/show/8959/ddr4-haswell-e-scaling-review-2133-to-3200-with-gskill-corsair-adata-and-crucial

Personally, I'd probably use the "don't buy the slowest or the quickest"-approach and then see if I could OC the modules a bit.


I also think that getting a pair of big memory is better than four smaller ones. It also helps to keep the overall temperature lower and reduces the power consumption a bit.

Here's an interesting video about RAM speed and gaming performance:
https://www.youtube.com/watch?v=Er_Fuz54U0Y

I've noticed that RAM speed starts to shine in CPU intensive games like Elder Scrolls Online. Due to the poor optimization, the game uses only 1 CPU core@95% load, even if there isn't much happening on the screen. The difference between 2133Mhz stockspeed and 2800Mhz OC RAM was about 5-10 FPS, which is quite impressive, considering that I've bought the one of the cheapest DDR4 RAM on the market.


What about an X99 mother board, that has four memory channels? Four smaller sized DIMMs, one for each channel, will have greater speed than two larger DIMMs in only two channels.

I know, you are talking Skylake processors and  100 series chipset boards, with two memory channels. Something is only relative to a specific situation. Smile

Power usage of memory caused by differences in memory configuration (like using one or two DIMMs per channel) is an interesting subject. There should be some power savings using one DIMM instead of two per channel, since the unused slot will be power gated (shut off), but there is more to it than just that.

Larger capacity DIMMs must have larger capacity chips, and more of them. So a single large capacity DIMM may use less power than two smaller DIMMs of the the same total capacity, but that is not where most of the power savings can be had.

Lower power usage of memory in Intel platforms is similar to processor power savings. Unused memory is power gated in multiple ways and at multiple levels, like the processor C States.

Memory is organized into what are called ranks. Each memory channel has a maximum of four ranks available. Ranks are the largest piece of memory that can be power gated, besides an entire unused slot. Two DIMMs of the same capacity can have one or two ranks, depending upon the size and number of memory chips used in a DIMM.

If your board's UEFI/BIOS has the appropriate options, you can turn on or off some of the memory power saving features. If you can find a Tri-State option and enable it, that will cause less power to be used by the memory.

My discussion here only hints at what if happening with current memory power management. Geek

Memory speed causes fairly significant differences in memory power usage. Intel states with DDR4 memory, going from 1866 to 2133 will cause up to 400mW (1000mW = 1 Watt) of extra power usage per channel. The amount of memory being used was not specified. If the power usage increase is linear for each increase in memory speed was not mentioned. Intel stops at 2133 for DDR4, the max memory speed per specification for Skylake. I have my Skylake system memory running at 3600.

If the memory power usage readings I get from HWiNFO are correct, the six, 4GB DIMMs I use in my X99 board have used between ~4.5W and ~7.5W total, at 2133, 1.2V. That is with a little over 2GB being used.


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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: Bzyta
Date Posted: 16 Jan 2016 at 6:01pm
Hello,

I have found those   http://www.gskill.com/en/product/f4-3000c15d-32gtz" rel="nofollow - http://www.gskill.com/en/product/f4-3000c15d-32gtz are fully supported by the motherboard  http://www.asrock.com/mb/Intel/Z170%20Extreme6+/index.us.asp?cat=Memory" rel="nofollow - http://www.asrock.com/mb/Intel/Z170%20Extreme6+/index.us.asp?cat=Memory the only problem is im not sure that they will fit under my CPU cooler but I could have moved 1 FAN on other side, not sure if thats good idea: here is a pic of my PC inside and what i want to do http://imgur.com/a/zXC0W" rel="nofollow - http://imgur.com/a/zXC0W

What do you think about that ?


Posted By: Xaltar
Date Posted: 16 Jan 2016 at 6:15pm
Yes, you can move the fan and it shouldn't impede cooling performance. If anything it may improve temps slightly on the RAM side of things as they will now have air being drawn over them rather than being blocked from airflow by the fan cowling. 


Posted By: Bzyta
Date Posted: 17 Jan 2016 at 12:43am
Hmm Question PC has frozen during loading screen on WoW at 90% same freeze as before this time not while in the game but on loading screen instead. Restarted the PC and same as before got the "00" error had to turn off / on PSU otherwise the PC dont wanna start.

I didnt change anything in the game, didnt add any addons since last time or ... well nothing has changed. Thats the first time it happend on the "fresh installed addons" .

I checked in BIOS the temperatures after this crash and CPU was at 50 * C is that much ?


Posted By: wardog
Date Posted: 17 Jan 2016 at 12:57am
Go into the BIOS and if a 2133MHz XMP Profiles exists, change to that and report back after playing WoW for some time.

If there isn't a 2133MHz Profile and you don't know how to manually set them to 2133, post back that you don't. We'll give ya a hand doing it.

At this point I only want to check/see that they behave at 2133 for a spell there.


Posted By: Bzyta
Date Posted: 17 Jan 2016 at 1:40am
Yes ! I have changed to 2133 MHz even before I saw the post. (smart guy) I also plugged the CPU fans into correct slots as they were plugged into chasis slots and RPM was not showing for those 2 CPU fans. Now it is. I plugged the RAM into A2 B2 and they are working now as DUAL CHANNEL at 2133 MHz

AND.... I found out that 2 PIN cable wasnt plugged into GPU :( I guess the guy who was fixing the PC for me didnt do it .. or it just unplugged because was incorrectly plugged. Anyway everything is now on its place. The freezes could be cause by this 2 PIN cable not plugged in ?


Posted By: Bzyta
Date Posted: 17 Jan 2016 at 1:46am
Originally posted by peroni peroni wrote:

did you try upping VCCIO and VCCSA as I suggested earlier? 
You currently have a value of 0.96 for VCCIO and 1.06 for VCCSA, these are on the low side as I suspected.

Set 1.1v and 1.15 respectively and see if you get the same problems.


I have changed like you suggested aswell .


Posted By: Xaltar
Date Posted: 17 Jan 2016 at 2:18am
It is very possible that the absence of the 2 pin connector on your 6+2 pin for your GPU could cause freezing yes. Power starvation is a major factor in hard locks/freezing. I don't see how it could be causing the 00 error on post after the fact but it may be possible that it causes a power hiccup that results in it. If the GPU is/was not getting enough power it would be drawing more amps as a result of the under voltage, if those amps are passing through the PCIe lane it could well be the root of all your problems with hard locks and post errors. 



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