Polychrome Error: 0xFFF0
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17298
Printed Date: 27 Dec 2024 at 7:21am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Polychrome Error: 0xFFF0
Posted By: Quazine
Subject: Polychrome Error: 0xFFF0
Date Posted: 21 Nov 2020 at 4:02pm
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I am trying to reinstall polychrome because my last version got corrupted from malware. I uninstalled it completely and checked the Program Files and etc. to double check it was all gone. I now reinstalled polychrome and it gives me the error: "Error 0xFFF0: This MCU is empty! Please restart this utility!" My motherboard is an Asrock z490 Tachi. I have tried restarting my computer and turning off my PSU. I also have ran as admin and re-installed several times. Please help  ------------- -Quazine |
Replies:
Posted By: Grumpy_old_man
Date Posted: 21 Nov 2020 at 4:23pm
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Hi Quazine, go into your Bios, switch to tools/RGB and click write (maybe save) to MCU. Save and restart, the problem schould be solved. |
Posted By: Quazine
Date Posted: 21 Nov 2020 at 5:13pm
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I tried this, but when I clicked on RBG in the tools tab of advanced bios the screen froze. At first I thought it was loading, so I gave it 5 minutes but then realized it is frozen. I checked my MB and saw the error code "Ab". I restarted my computer to reply to you, and noticed the same: the rbg fans and motherboard do not light up, but my G.skill RBG ram is solid red and I still get error: 0xFFF0 when trying to open Polychrome ------------- -Quazine |
Posted By: Grumpy_old_man
Date Posted: 21 Nov 2020 at 5:30pm
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Maybe a reflash of your RGB Chip will help or flash the bios again. For RGB Chip flash follow the steps please: 1. Uninstall the ASRock Polychrome and other RGB control program in Control Panel and make sure the ASRRGB folder in C:\Program Files (x86)\ASRock Utility\ is disappear. 2. Restart the PC and download the latest ASRock Polychrome utility from below link and install it. ASRock Polychrome RGB ver:2.0.80: https://download.asrock.com/Utility/RGB/PolychromeRGB(v2.0.80).zip 3. Type "CMD" in Windows search bar and right click to choose "Run as administrator". 4. Go to RGB app installation folder in Command Prompt by typing "cd C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin" 5. Flash the RGB chip by using the following command "WriteFW.bat" After step 5, kindly wait for 30 seconds. |
Posted By: Quazine
Date Posted: 21 Nov 2020 at 6:20pm
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I still got the same error message; Nothing new happened. ------------- -Quazine |
Posted By: Grumpy_old_man
Date Posted: 21 Nov 2020 at 7:58pm
| And always bios freezes, if you go to RGB? |
Posted By: Quazine
Date Posted: 22 Nov 2020 at 3:39am
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Yes it freezes every time. ------------- -Quazine |
Posted By: Luis Gus
Date Posted: 22 Jan 2021 at 12:45am
| I don't see any asrock moderators on this forums, I have that error minutes before my pc went to sleep, and did not post anymore. I was scared to death thinking that motherboard broke down, then I cleared CMOS, and post back. now Im afraid the motherboard will break down at any point. |
Posted By: ASRock_TSD
Date Posted: 22 Jan 2021 at 3:13pm
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Dear Quazine, Thanks for posting. Is there any other RGB software installed on the system? If there is kindly remove the third-party RGB software and try to flash the FW once again to check if the problem will be solved. If the problem persists, the RGB IC might need to be checked, kindly contact the store where the motherboard is purchased from for the further assitance. With thanks, ASRock TSD |
Posted By: Xelias
Date Posted: 23 Apr 2023 at 12:50am
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Hello everybody ! I have a problem with my computer as soon as I launch the asrock polychrom sync application it displays this error message: Error 0xFFFB There is no Asr graphics card and Asr USB Header! So i can't control my fans anymore. my motherboard: B450M Pro4. If anyone know how to fix it |