BSOD kernel 41
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17341
Printed Date: 22 Dec 2024 at 12:18pm Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: BSOD kernel 41
Posted By: Delirium
Subject: BSOD kernel 41
Date Posted: 27 Nov 2020 at 7:06pm
Im experiencing random BSOD reboots, Multiple times a day. Starting to think it has something to do with network card.
Brand new pc ASRock A320M-HDV R4.0 BIOS P4.00 Ryzen 3 3200G 2x8 GB G-Skill F4-3000C16-8GISB SSD KINGSTON SA400M8240G
Windows system logs:0x8000400000000002
Things I?™ve done so far: Complete reinstall of windows10 Bios update to P4.0 Memtest86 -> 0 Errors Disabled fastboot in windows power settings. Even tried ubuntu 20.04, screen turns green and pc freezes, have to hold power button down to shut down
How can i "upload" my dmp files? Google drive won't let met upload. i've renamed them to txt, so you have to renema them to dmp
[URL=https://drive.google.com/file/d/1K8-XehhyTXOxSKhw_ZJ-2SioVQ3Cwz2e/view?usp=sharing]dump1[/URL] [URL=https://drive.google.com/file/d/1cGqrDfb8hjMDiwdl7jAq3mrSxtnOSYjm/view?usp=sharing]dump2[/URL] [URL=https://drive.google.com/file/d/1EA20YUbvW-iyjMIWa0a5xwM9lVRYgOnQ/view?usp=sharing]dump3[/URL] [URL=https://drive.google.com/file/d/1a5-nC8A4-bb5XckteUlxjZj1dux4mLDE/view?usp=sharing]dump4[/URL] [URL=https://drive.google.com/file/d/1PIbfdCIgsh475UYM-yy8zRmpJAHKN-LY/view?usp=sharing]dump5[/URL] [URL=https://drive.google.com/file/d/1apTc98I2WYrz-Ti7so36TmMnoTkfIZht/view?usp=sharing]dump6[/URL]
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Replies:
Posted By: ekloot
Date Posted: 01 Jan 2021 at 6:08pm
I went through the same issues with this same motherboard when an ryzen 3400g apu is in it (I'm sure the issue is the same for the 3200g). Seems there is an issue with the version 3.7 and version 4.0 bios when an APU is in this motherboard. I found another forum with people with this motherboard and the ryzen 3400g apu who were all suffering from similar crashes. The only solution they found was to downgrade to the version 3.3 bios for this motherboard. I tried everything else to fix the problem but installing the older 3.3 bios was the only thing that fixed it for me as well. Asrock should probably put a note on their bios download page or something warning people to use the older 3.3 bios if they have an apu. Or even better yet...fix the issue with a new bios version.
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Posted By: Delirium
Date Posted: 02 Jan 2021 at 5:57am
Thx for the feedback! I tried V3.3 and i think even V2.3 but did not work Found the solution.
Had to 'overclock' my ram to XM 2.0 Profile 1. So ram speeds at defaults were the problem.
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Posted By: ekloot
Date Posted: 02 Jan 2021 at 7:25am
Glad to hear you found a solution!
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