Stuck on logo ASRock X570 Phantom Gaming 4
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17403
Printed Date: 13 Aug 2025 at 3:43pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Stuck on logo ASRock X570 Phantom Gaming 4
Posted By: Highlow9
Subject: Stuck on logo ASRock X570 Phantom Gaming 4
Date Posted: 04 Dec 2020 at 5:55am
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I just build a new PC with the following specs: - ASRock X570 Phantom Gaming 4 - Ryzen R9 5900X - Corsair Vengeance RGB Pro CMW32GX4M2Z3600C18 (32GB) - Gigabyte GeForce RTX 3060 Ti EAGLE 8G - Samsung 980 Pro 1TB (and also an old SSD which contains an old windows install And I am trying to instal Windows 10. But the problem is that it stays stuck on the windows/asrock logo. It does post and I can enter the BIOS. First I checked if I am booting to the correct USB and yes I am. It is an official Windows USB and I also have the same problem if I try to boot to my old SSD with a working install of windows so that is not the problem.  Next it boots up and asks me which version of Windows I want.   It than loads the files so something must at least be working  But than it get's stuck on the Windows 10 logo. It does nothing even after 15 minutes. If I try to boot from the SDD (which has Windows) it displays the asrock logo and says underneath that it is initializing recovery butthan also nothing happens.  I also tried looking for clues in the bios and it seems to recognize everything (although it does think that I have 2666 MHz memory (instead of 3600 MHz). When looking at the diagnostic lights they are all off (which is good according to the manual).  Currently I am also making a live-boot Linux USB to check if that does work (although I wouldn't know why). Does anyone know what is happening and what I can do to fix this? |
Replies:
Posted By: Highlow9
Date Posted: 04 Dec 2020 at 7:32am
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I managed to fix this myself! Hoaray! The linux live boot also didn't work. What did work was updating the BOIS. You can find how to here: https://www.asrock.com/MB/AMD/X570%20Phantom%20Gaming%204/index.asp#BIOS ! |