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310W Audio Issues

Printed From: ASRock.com
Category: Technical Support
Forum Name: HTPC & Gaming Barebones & Others
Forum Description: Question about HTPC & Gaming Barebones & Others
URL: https://forum.asrock.com/forum_posts.asp?TID=17450
Printed Date: 27 Aug 2025 at 7:50pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: 310W Audio Issues

Posted By: Asrock_dos
Subject: 310W Audio Issues
Date Posted: 08 Dec 2020 at 8:56pm

My 310W audio jack does not work when headphones are plugged in. I tried reinstalling drivers but that didn't work. Connected a Bluetooth speaker, and it works fine. I have tried multiple sets of headphones but nothing. Please help.

Replies:

Posted By: ASRock_TSD
Date Posted: 11 Dec 2020 at 1:42pm

Dear Asrock_dos,

Thank you for choosing ASRock and contacting us.
Regarding your case, please check the audio playback device is select to the headphone.
Also, please check whether the system can detect the headphone plug-in under Realtek Audio Console.

Thank you!
Yours truly,
ASRock TSD