AMD Motherboards - Motherboard utility, memory access violation

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Motherboard utility, memory access violation

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17517
Printed Date: 13 Aug 2025 at 4:55am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Motherboard utility, memory access violation

Posted By: magarity
Subject: Motherboard utility, memory access violation
Date Posted: 15 Dec 2020 at 11:14am

I downloaded the Windows 10/64 ASRock motherboard utility but it will not even start; it crashes immediately with an error about memory access violation. This is an all new build with just Win 10 Home installed and no A/V except Defender. The motherboard is an X570M Pro4 with a Ryzen 5600X. I downloaded it from the page for that model. Anyone else getting that?

Replies:

Posted By: ASRock_TSD
Date Posted: 15 Dec 2020 at 3:10pm

Dear magarity,
Thank you for the posting.

Regarding the problem of motherboard utility, could you please help to provide the BIOS version and memory P/N for our reference?
We will check it soon.

Thank you,

Best wishes,
ASRock TSD