AMD Motherboards - Asrock AppShop PC Crash

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Asrock AppShop PC Crash

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17526
Printed Date: 08 Aug 2025 at 9:34pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Asrock AppShop PC Crash

Posted By: mjd180
Subject: Asrock AppShop PC Crash
Date Posted: 17 Dec 2020 at 2:35am

After previously working fine, I?�ve noticed the AppShop utility crashes my pc each time I try to open it. Not Win10 bsod, just black screen. I then have to turn off the pc, before turning it back on. It?�s really strange. Doesn?�t matter which version, or /reinstall. One thing of note is that I recently hand to do some physically rough work (major bending, but no outward damage) on my b450m/ac (original version) while removing an improperly installed cooler on my pre-built. Is it even possible the two are connected?

Replies:

Posted By: CopyThat
Date Posted: 18 Dec 2020 at 3:49pm

Make sure you have the latest version 1.0.50

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ASRock Z790 Pro DDR5,BIOS 9.08,32Gig.G Skill F5-5600J3636C16GRS,GTX 1050Ti

Posted By: TimTech
Date Posted: 27 Dec 2020 at 1:25am

I've tried both the 46 and 50(beta) versions of the APP SHOP and both give me the same computer lock to black screen to reboot. I've uninstalled it. I'll check for updates manually.

Posted By: kfly212
Date Posted: 05 May 2021 at 8:59pm

+1
X570 Phantom Gaming X