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Is my ASRock Fatal1ty X370 Gaming X MB dead?

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17529
Printed Date: 12 Aug 2025 at 9:47pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Is my ASRock Fatal1ty X370 Gaming X MB dead?
Posted By: rebelgnome
Subject: Is my ASRock Fatal1ty X370 Gaming X MB dead?
Date Posted: 17 Dec 2020 at 2:02pm
Short version:
My PC won't power up but when power is switched on initially the lights under the Promontory go from teal to red and then continue pulsing red. Nothing else works. Is my motherboard dead?

Long version:
I have a PC build for gaming I built in 2018.
??ASRock Fatal1ty X370 Gaming X Motherboard
??AMD Ryzen 5 1600 Processor with Wraith Spire
??ASUS GeForce GTX 1060 Turbo 6GB
??G.Skill Flare-X F4-2400C15D-16GFX 16GB (2x8GB) Ryzen DDR4

Use it once a week for 8 hrs and all good.
Had a power outage whilst PC was on. It came back on after power outage and was working perfectly. 2 days later. Tried to switch on at the box... nothing.

I have tested the power, tested the power button, tested fans, removed all peripherals, swapped RAM sticks, reset the BIOS, changed the BIOS battery, and removed it from it's case. I tested at every step, the red light under the Promontory pulsed away happily any time the Power was plugged in and turned on. The only thing I haven't done is pull the CPU.

Is this a lost cause? Or am I missing something fundamental.



Replies:
Posted By: Xaltar
Date Posted: 17 Dec 2020 at 5:18pm
The last thing I can think of to try is to pull all power from the board,
disconnect the PSU 24pin and 8pin, and pull the CMOS battery and leave it like that
over night.

If the board is no longer under warranty then there is a trick I have used in the
past but it is not recommended if you can return the board:

If the system still won't power on after the above suggestion then try this:

With the PSU plugged in and turned on and the 24pin power connector disconnected,
plug the 24 pin power into the board at a slight angle, slowly.
Do this from different angles until the system powers on then push it in all the
way. This sometimes will wake up a dead board that has a power safety stuck.

Again, never do this unless you have no other options.

-------------


Posted By: ThreeDee
Date Posted: 17 Dec 2020 at 8:25pm
You said you tested the power .. ? Did the PSU power up another system just fine? Did you try a different PSU on your setup? What PSU make/model are you running? Have you opened it (the PSU) up and looked for blown caps?

..just curious

-------------
|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|


Posted By: rebelgnome
Date Posted: 18 Dec 2020 at 4:18am
Thanks Xaltar... Tried pulling everything from the board and leaving overnight but unfortunately nothing.
I tried swapping the RAM around again so that each of the 4 sticks got placed correctly as I thought maybe I'd missed a sequence but no.

Thanks ThreeDee - The power I've tested by using the "paperclip" test and it all seemed to be ok. I don't have another system to power up so I can't test that bit but I thought if the paperclip test worked the PSU was fine.


Posted By: ThreeDee
Date Posted: 18 Dec 2020 at 10:58am
As you can see with your motherboard .. it turns on .. but it's not functioning correctly. The same goes with your PSU. Just having the power light and fan spin doesn't equate functioning properly.

You may be right and your PSU is fine .. That's the trouble with trouble shooting if you don't have extra stuff laying around to swap out .. you just cross your fingers and hope this or that isn't the culprit.

If you have a local PC shop you could run your parts over too .. perhaps they could swap out components for you and find the offending party

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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|



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