AMD Motherboards - ASRRGBLED / ASROCK PolychromeRGB not working

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ASRRGBLED / ASROCK PolychromeRGB not working

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17534
Printed Date: 22 Dec 2024 at 11:03am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: ASRRGBLED / ASROCK PolychromeRGB not working

Posted By: fubz
Subject: ASRRGBLED / ASROCK PolychromeRGB not working
Date Posted: 18 Dec 2020 at 2:24pm

So I re-setted my pc not that long ago, and I forgot about a program I had that was PolychromeRGB, I get it to customize my lights because that's what I used before. And I try launching it and I get this pop up that says "There is no Asr graphics card and Asr USB LED Header! And I really don't know what to do, all I do is customize my lights with this program.. Any solution to fix this? It used to work until I reset my pc and it doesn't work anymore...

Thanks

Replies:

Posted By: ASRock_TSD
Date Posted: 22 Dec 2020 at 2:24pm

Dear Fuba,
Thank you for the posting.

Could you please provide the model name of the motherboard, CPU and BIOS version for our reference?

Thank you,

Best wishes,
ASRock TSD

Posted By: fubz
Date Posted: 23 Dec 2020 at 2:33pm

My Bios version is American Megatrends Inc. P4.00, 3/19/2019.
My CPU is a i7-9700F.
My Motherboard is a ASRock B360M IB-R1

Posted By: ASRock_TSD
Date Posted: 25 Dec 2020 at 3:06pm

Dear Fubz,

B360M IB-R1 is for Ibuypower, and they have customize setting.
Please kindly contact Ibuypower for further assistance.

Thank you!

Warmest Regards
ASRock TSD