AMD Motherboards - A520M-HDVP/DASH; Non-functional DASH (FW: UNKNOWN)

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A520M-HDVP/DASH; Non-functional DASH (FW: UNKNOWN)

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17591
Printed Date: 10 Aug 2025 at 12:33am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: A520M-HDVP/DASH; Non-functional DASH (FW: UNKNOWN)

Posted By: shaD
Subject: A520M-HDVP/DASH; Non-functional DASH (FW: UNKNOWN)
Date Posted: 26 Dec 2020 at 1:11am

Hi everyone,

the "RtkDashClient" utility displays the Firmware version as "UNKNOWN", exactly as described here:
https://support.hp.com/ie-en/document/c04730294

The main specs are:

CPU: AMD Ryzen 3 PRO 4350G
Motherboard: ASRock A520M-HDVP/DASH https://www.asrock.com/MB/AMD/A520M-HDVPDASH/index.asp
Memory: Kingston DDR4 8GB 3200MHz ECC KSM32ES8/8ME (8GBx2=16GB)

OS: Windows 10 2004

RtkDashClient v4.0.21.0
Dash: On
Realtek Driver 10.40.416.2020
https://download.asrock.com/Drivers/All/LAN/Realtek_LAN(v1.12.0037_WHQL_20200430).zip

BIOS: 1.20 2020/11/9

Can someone please try to reproduce this?