Print Page | Close Window

Radeon 6800 Challenger low Performance

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=17615
Printed Date: 06 May 2024 at 9:57am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Radeon 6800 Challenger low Performance
Posted By: Staubwedel
Subject: Radeon 6800 Challenger low Performance
Date Posted: 28 Dec 2020 at 3:10am
Hey people!
Recently purchased my ASRock Radeon 6800 Challenger OC to put it in my freshly build gaming PC. But the GPU underperforms. Gamin Clock is 1905 Mhz and boost clock is 2140 Mhz.
My card does not clock higher than somewhat around 1950MHz. It is constantly around that frequence +- a bit. That is in Cyberpunk 1080p maxed out details full throttle everything. Monitoring log was 90 minutes long, no clock beyond 1950Mhz.
GPU Usage is constantly 95-99%. Temperatures are a joke. That cooler does its job perfectely fine. Max 55°C Core and 65°C Hot-Spot temperature - after 3h Cyberpunk.

So, where is the boost clock?
Do we have a faulty card BIOS here?

It gets even worse in 3DMark TimeSpy. Max Clock in here is ~1860MHz. Every reference RX 6800 does better here. Only reaching 12250 points total. Reference Card on similar Systems score 14500+ Points.

Already installed a squeaky clean windows 10 with all new drivers and such. Tried various settings in Bios and Windows. No energysavers are enganged as far as i know.
Updated my Mainboards Bios to the latest verision, but no improvements...
Did not play with Cards settings since i just got it fresh. Still under warranty.

Already contacted ASRock Support, but they are closed until 4th of January.

Need to know ASAP if it is the Cards BIOS or if the card itself is faulty so i have to return it to the seller.

BIOS Vesion is: 020.001.000.043.800202
AMD Driver: 20.12.2

Mainboard: ASUS ROG B550 F Gaming
CPU: AMD Ryzen 7 5800X
RAM: 32GB Corsair Venegance 3600Mhz
PSU: 750W Be Quiet E11 Straight Power (GPU connected with 2 seperate 8 Pin connector cables)

Greetings from Germany!



Replies:
Posted By: RLGL
Date Posted: 28 Dec 2020 at 6:24am
Driver issues are known to haunt that series of cards.

-------------
Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi



Posted By: Staubwedel
Date Posted: 28 Dec 2020 at 7:56am
Originally posted by RLGL RLGL wrote:

Driver issues are known to haunt that series of cards.


RX 6800 in general or the ASrock ones?
Because in my forum no one else has that issue. Well I seem to be the only one with an ASRock Custom-Card.


Posted By: RLGL
Date Posted: 28 Dec 2020 at 10:24pm
The drivers are basically from AMD with minor customization by Asrock.

-------------
Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi




Print Page | Close Window

Forum Software by Web Wiz Forums® version 12.04 - http://www.webwizforums.com
Copyright ©2001-2021 Web Wiz Ltd. - https://www.webwiz.net