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Peripherals working in bios but not windows

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17630
Printed Date: 10 Aug 2025 at 1:33pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Peripherals working in bios but not windows
Posted By: Dodoservicesxbox360
Subject: Peripherals working in bios but not windows
Date Posted: 29 Dec 2020 at 2:39pm
My keyboard and mouse work fine in the bios but not windows. I?™ve reset the CMOS and tried every USB port on the pc. Every solution I?™ve found involved a usb confit MenĂ¼ in the bios. But im using 4.30 on a B450 M Pro4 Motherboard and it doesn?™t have a usb config that I can find. So if anyone has any solutions other than ?œrestart your pc??or ?œtry plugging it in another port??that?™d be sweet. And if my version of the bios doesn?™t have the usb config, would Rolling it back to and older version work? And if so which version has the usb config. Thanks in advance.



Replies:
Posted By: ThreeDee
Date Posted: 29 Dec 2020 at 6:01pm
something to try ...

Turn off PC. Turn off PSU or unplug.

Hold power button in for a good 10 or so seconds.

Turn PSU on or plug back in.

Power up PC and see if keyboard and mouse automagically now work...

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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|


Posted By: datonyb
Date Posted: 29 Dec 2020 at 9:40pm
can we confirm your using win10 ?

as this sounds similar to trying to use win7 (without the extra steps to install win7 usb support)

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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: Dodoservicesxbox360
Date Posted: 30 Dec 2020 at 1:14am
I?™m using 7. I?™ve had zero issues like this in the past


Posted By: datonyb
Date Posted: 30 Dec 2020 at 9:11pm
you dont have native drivers win7 for usb on the am4 platform
either use your win7 key to install win10
or follow the guide to add the usb drivers to win7 installation

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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold



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