sound device doesn't start after reinstall
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17699
Printed Date: 28 Apr 2024 at 1:06am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: sound device doesn't start after reinstall
Posted By: Dirma
Subject: sound device doesn't start after reinstall
Date Posted: 03 Jan 2021 at 8:36am
Today I used system restore to fix another issue, instead of returning to a restore point windows crashed and I ended up doing a clean reinstall. Everything is back in working order except the audio device, my PC doesn't seem to recognize it. I've never had this problem before.
In device manager there's an exclamation mark and status "device doesn't start (code 10). It's listed as "High definition audio driver". If I try to update the drivers from Windows it tells me that the most recent drivers have already been installed.
This is my very simple build, it's my home office PC so no sound card: - CPU: Intel Core i3-8100 3.6 GHz Quad-Core Processor
- Motherboard: ASRock H310M-HDV Micro ATX LGA1151
- MMemory: Crucial 8 GB (1 x 8 GB) DDR4-2133 CL15 Memory
- Power Supply: be quiet! Pure Power 10 CM 400 W 80+ Silver Certified Semi-modular ATX Power Supply
- Storage: Crucial MX500 250 GB 2.5" Solid State Drive
This is what I've tried so far: - Reinstall windows (advice from windows support agent)
- update drivers from windows (says the drivers are already up to date)
- manually install realtek drivers from asrock website
- install realtek chip drivers from Asrock website
I have a different motherboard but the problem seems to be very similar to this (unresolved) topic: [URL=http://forum.asrock.com/forum_posts.asp?TID=7346&KW=audio+device+realtek&PID=43359&title=realtek-sound-not-working-all-of-a-sudden#43359]realtek sound not working[/URL]
It drives me crazy, any ideas?
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Replies:
Posted By: Dirma
Date Posted: 03 Jan 2021 at 9:08am
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And I made sure onboard audio was enabled in the BIOS.
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Posted By: Vako
Date Posted: 15 Jan 2023 at 6:50pm
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Hi, have you found the solution to this issue?
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