AMD Motherboards - ASRock X570 Steel legend audio not working

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ASRock X570 Steel legend audio not working

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17738
Printed Date: 09 Aug 2025 at 10:04pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: ASRock X570 Steel legend audio not working

Posted By: jozso39
Subject: ASRock X570 Steel legend audio not working
Date Posted: 07 Jan 2021 at 8:52am

Hello,

I have a problem with audio on my new ASRock X570 Steel legend motherboard. I plugged it in as instructed and sound is not working!
I downloaded the Realtek audio drivers from https://download.asrock.com/Drivers/All/Audio/Realtek_Audio(v8750.1_UAD_WHQL_RTK).zip
and installed them. The sound still does not work.

I hear a low hum from the speakers and when sound starts or ends (on Windows start or end) or when turning it off or on, I hear a loud crack.

I recorded it here: https://drive.google.com/file/d/1TZsmJbqaDbaVH0EkTqIeanXOzYyouV7B/view?usp=sharing

Also, when I am using bluetooth headphones, everything is fine, music or any sound.

I already did restart bios settings to default. Nothing works :(