Intel Motherboards - Asrock H97M and windows 10 update. Graphic issue

Print Page | Close Window

Asrock H97M and windows 10 update. Graphic issue

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17783
Printed Date: 18 Jul 2025 at 9:08am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Asrock H97M and windows 10 update. Graphic issue

Posted By: Vic86
Subject: Asrock H97M and windows 10 update. Graphic issue
Date Posted: 12 Jan 2021 at 1:26pm

Hi,
I hope this is the correct section to post my issue.
I use this Asrock MB from 2014 without any problems. I recently update the Ram of my PC with 2 corsair 8gb each 1600mhz UDIMM CL11 and formatted my ssd 512gb hdrive and reinstalled windows 10 in order to get a faster pc and solve some minor issues.
After reinstalling windows 10, as I update GPU drivers I get A BSOD with message PAGE FAULT IN NON PAGED AREA igdkmd64.sys
It seems to be related to a driver conflict as I see in the device manager a "Microsoft basic video adapter" and if I try to update to Intel HD graphics (recommended on the MB specs) the screen goes black and I get this BSOD in a sec.
This basic video driver is very poor since I get 3fps on the most basic 3d games.
Hope someone could help me through this issue. Is there any way to update to the correct Intel graphic driver?
Thx
Vic