Having trouble with my NVMe M.2 SSD.
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17877
Printed Date: 09 Aug 2025 at 4:27pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Having trouble with my NVMe M.2 SSD.
Posted By: MaybeAFish
Subject: Having trouble with my NVMe M.2 SSD.
Date Posted: 23 Jan 2021 at 7:03am
Hello! My motherboard is Asrock B450M Pro4. My SSD is 970 EVO NVMe M.2 SSD from Samsung 500 GB. My pc doesn?™t recognize this drive. I can?™t download drivers for it, I can?™t format a partition or whatever it is called and I can?™t even use it to download Windows 10 on it because my pc doesn?™t see the drive for whatever reason. Does anyone know why this could be?
Is there a way to see if my BIOS atleast sees my drive? I read somewhere that NVMe drives are not located in Storage Configuration in the BIOS but instead in the ?œsystem browser tool??whatever that is. Where can I find the system browser tool in the BIOS to see if my M.2 is seen?
Motherboard manual: https://download.asrock.com/Manual/B450M%20Pro4.pdf
I have CSM disabled. My M.2 drive is not faulty. My BIOS is on the latest version. I don?™t have a cable in the SATA3_3 slot so it doesn?™t override the M.2 slot. And the M.2 drive has never been used before.
My motherboard supports NVMe in one of the 2 slots. Idk which one but I have the drive in the M2_1 slot because that one is labeled ?œUltra M.2??so I tried my luck. Should my drive be in the other slot?
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Replies:
Posted By: RLGL
Date Posted: 24 Jan 2021 at 12:27am
Try the other slot.
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Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi
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Posted By: cah4e34
Date Posted: 18 Feb 2021 at 5:26am
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I have the same problem. I bought a new SSD Kingston a2000 nvme. BIOS and windows do not see the disk in any way. I have the same motherboard. Did I want to ask you solved this problem? Help me please
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Posted By: StefaanC
Date Posted: 19 Feb 2021 at 11:29pm
As usual BIOS version for your board?
And keep an eye if there are more then one M2 slot that one of the two can be linked so shared with 8x or 16x slot, do read the manual concerning slot sharing.
The bios can have trouble to detect the M2 slot except the shared one.
So move the m2 SSD to the shared and reboot and see that the M2 volume is listed. Another trick is do not use another boot medium.
Bios version can also be checked with CPU-Z.
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Posted By: cah4e34
Date Posted: 20 Feb 2021 at 4:55am
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Bios updated to the latest version. My motherboard has 2 m2 slots. One for nvme and the other for ssd sata (it shares lines with the SATA3 connector on the board). M2 is installed in the desired slot, although I tried it in another. SSD for some reason is cold when it is in the PC. Disconnected all other disks (SATA) but still, the PC does not see m2 (((
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