AMD and Intel Graphics Card - RX 5700 XT Challenger dead

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RX 5700 XT Challenger dead

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=17901
Printed Date: 28 Apr 2024 at 1:27am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: RX 5700 XT Challenger dead

Posted By: kregerbjorn
Subject: RX 5700 XT Challenger dead
Date Posted: 26 Jan 2021 at 2:22am

I submitted a ticket for the issue where my RX 5700 XT Challenger has stopped working. The fans will not start, and the system will not detect the card, but will continue to boot up without it. I sent the ticket over two weeks ago and was wondering what the turn around is for support? Any info would be great.

Replies:

Posted By: kregerbjorn
Date Posted: 26 Jan 2021 at 4:33pm

As a follow up, the card was bought on 3/4/2020 from Newegg and is outside their RMA / Return Policy window.