Bios Freeze on ASROCK H170 PRO4
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=1794
Printed Date: 26 Dec 2024 at 12:56am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Bios Freeze on ASROCK H170 PRO4
Posted By: pierin79
Subject: Bios Freeze on ASROCK H170 PRO4
Date Posted: 22 Jan 2016 at 7:16pm
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Hello everybody, I have noticed randomly freeze on this motherboard into the Bios/Uefi screen... I have tried all the version and all version have this bug, the last one version 1.90 is the worst... In windows it is fine, never freezes. Now i have flashed the version 1.60 that for me is the most stable, but occassionally it anyway freezes. Anyone else have this issue? Asrock please update the Bios on this Motherboard, i think it is a stupid bug... Thanks in advance, Br, P.
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Replies:
Posted By: DooRules
Date Posted: 22 Jan 2016 at 7:33pm
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It has happened to me on my Extreme 7+ as well. Bios becomes unresponsive and must restart. Happens in all versions I have had. Does not happen often but enough to be a pain in the but for sure.
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Posted By: pierin79
Date Posted: 22 Jan 2016 at 8:31pm
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Today I have seen ASROCK has released a new Bios for your Motherboard. You can try with it... I hope they will released a new one for mine. Keep me update if this new release you will solve the issue. Thank you. Br, P.
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Posted By: pierin79
Date Posted: 22 Jan 2016 at 10:15pm
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Now I see in the ASROCK site that they have released a new BIOS also for my Motherboard... Ver 2.00 When I will come back at home, I will test it. Br, Pierpaolo.
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Posted By: jcarlson
Date Posted: 22 Jan 2016 at 10:34pm
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HI, Same random freeze problem on my Fatal1ty Z170 Professional Gaming i7, even with the last UEFI (v1.50).
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Posted By: Soft Brick
Date Posted: 22 Jan 2016 at 10:40pm
| Random freezing on my Z170 Pro4S bios too. Even with newly released 3.00 update. |
Posted By: Xaltar
Date Posted: 22 Jan 2016 at 11:07pm
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I find when I navigate my UEFI too fast I get the same freezing on my H170 Combo. Navigating more slowly and using the mouse rather than keys seems to avoid the issue entirely. My theory is that when you use keys to navigate rapidly the system tries to access all the presets of each setting you skip over. Given BIOS ROMs are not exactly fast it makes sense that this could cause them to hang. I wouldn't call it a flaw or a problem unless it is happening frequently or persistently in regards to a particular setting. If navigating more slowly does not allow for normal operation then something is wrong. I used to speed through the BIOS back before UEFI and edit settings so fast most people couldn't follow what I was doing. Doing the same in UEFI causes issues, either brief hangups or hard locks. I suspect UEFIs have reached the point now where they need faster ROM chips in order to keep up with the complexity and sheer number of settings present in the modern UEFI. If you are experiencing freezing in the BIOS without navigating rapidly then contact tech support directly with your issue. Please include your full system specs and the nature of the freezing so as to save both you and tech support time. Full system specs should include: CPU: Brand, model and clocks (OC or not) RAM: Brand, capacity and model Motherboard: model and BIOS version GPU: Brand, model and driver revision Storage: Brand, capacity, model PSU: Brand, model, wattage OS: Version Extras: any other add in device With all this info, tech support should be able to better assist.
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Posted By: pierin79
Date Posted: 22 Jan 2016 at 11:32pm
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Ok, but for me, if the issue is still existing on all these motherboards we need an update to avoid it... |
Posted By: DooRules
Date Posted: 22 Jan 2016 at 11:36pm
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I have experienced it on all bios versions including the very latest already. I have no idea what the cause is, be it a bug or maybe linked to what Xaltar has mentioned. For myself I am reasonably sure that moving too fast in the bios is not the culprit. That it has been present in all bios versions to date leads me to believe it is something systemic with the bios. I can go into the bios 10 times and nothing amiss happen, but it eventually will freeze and I have to reboot. Simply has not been enough of a hindrance at this point to mention but definitely an issue I think.
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Posted By: Xaltar
Date Posted: 22 Jan 2016 at 11:43pm
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I think you miss my point here, I have had no issues at all since I changed they way I use the UEFI. Things like holding down an arrow key to rapidly scroll down a list of options, flicking through settings rapidly etc. These things will cause issues in any UEFI. It isn't a question of needing to be fixed it is a question of using it correctly. It takes time to get used to after moving over from an older BIOS setup. I can freeze my UEFI purposefully but using it as it was intended to be used I have no problems. This means the system is working as it should. Just because someone is impatient and rushes through things does not mean there is a "fix" needed. As I stated in my previous post, we need faster ROM to prevent this. Faster ROM costs a lot more. [edit] sorry missed a bit out Now if the UEFI is randomly freezing, as you stated in your OP then there is a problem. So long as your issues are not caused by overly rapid navigation then you clearly have a problem that needs to be addressed. I hope this makes better sense.
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Posted By: pierin79
Date Posted: 22 Jan 2016 at 11:56pm
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I have freeze also if I move slowly and without use the arrows... Totally random...
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Posted By: Xaltar
Date Posted: 23 Jan 2016 at 12:01am
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In that case you have a legitimate problem, as I suspected you might. I felt it important to mention however that rapid navigation can cause the UEFI to hang in case others reading this thread did not know that to be the case and wrongfully think they have the same issue you are experiencing. Try ASRock tech support, they should be better able to help you as they are the only ones that can correct BIOS related problems if it is the BIOS itself causing an issue with a particular configuration. I am sorry if my post caused confusion, I just wanted to eliminate the possibility of rapid navigation being responsible for freezing the UEFI. Good luck and let us know if you get your issue resolved
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Posted By: pierin79
Date Posted: 23 Jan 2016 at 12:14am
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OK, i have noticed the issue ever time with version 1.90 The version 1,60 is the best, only one time... Ok i will keep update the post if i will find the solution. In the mean time I hope ASROCK solve this problem that I think is present in al lot of motherboard...
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Posted By: jcarlson
Date Posted: 23 Jan 2016 at 12:25am
| Hi, same random freezes on my Fatal1ty Z170 Professional Gaming i7, even by using only mouse in slow motion. |
Posted By: wardog
Date Posted: 23 Jan 2016 at 2:08am
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ASRock all day have been putting online new BIOSes that incorporate the
Skylake specific "complex number" BIOS patch Intel just recently
released to ALL motherboard manufacturers. Please check your boards BIOS download pages. |
Posted By: pierin79
Date Posted: 23 Jan 2016 at 3:43am
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Also new Bios 2.00 has the same issue of the oldest... Try to keep the Boot type as "NORMAL", not in "Fast" or "Ultra Fast" mode. It seems with mine It works fine... without freeze... Keep me update, if this solve the problem.
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Posted By: DooRules
Date Posted: 23 Jan 2016 at 5:36am
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I have pretty much always used Normal boot as opposed to fast or ultra fast. I find that new 2.50 bios to be by far the worst yet. It can freeze up before I even move the mouse. What I mean by freeze up is the mouse moves just fine but the bios is totally unresponsive. So bad that I flipped over to the second bios running 2.31.
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Posted By: pierin79
Date Posted: 27 Jan 2016 at 3:48pm
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Nothing to do... The issue is yet present... I hope Asrock will update these Bios... :(
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Posted By: cainn24
Date Posted: 27 Jan 2016 at 4:39pm
I see precisely the same behaviour on the Z170 Pro4/D3, even using the very latest BIOS that was released today. The mouse still works but the GUI elements become unresponsive. This happens even after I have been staring at some options for a while, thinking, and then finally try to navigate somewhere else.
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DooRules wrote:Posted By: pierin79
Date Posted: 27 Jan 2016 at 4:55pm
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These issues are present in a lot of the last motherboards... I Hope Asrock give us a feedback that they are working to solve the problem...
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Posted By: wardog
Date Posted: 27 Jan 2016 at 6:42pm
Pick the manufacturer. The seemingly all exhibit/suffer this to one extent or another.
ASRock. Or Intel. Glad I chose to wait on Skylake-E to replace my i7. Broadwell and now these Skylake issues, IMO, the Intel community is still holding pat, and tight-lipped, in their "All bow to Intel" mentality concerning Skylake. Broadwell, that was more a iGPU update than anything else. |
Posted By: pierin79
Date Posted: 27 Jan 2016 at 8:29pm
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I don't think these freezes are a problem on Intel CPU... This happen only in the UEFI BIOS... In windows the PC is rock solid....
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Posted By: wardog
Date Posted: 28 Jan 2016 at 11:56am
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And yet, IIRC, it was Intel themselves whom where the major push behind EFI design, implementation, and adoption. Not rubbing salt into wounds here, but this BIOS(EFI) freezing currently being reported on all manufacturers boards is only relating to Skylake. Thanks Intel, but I'll wait wait for the second iteration of Skylake, Skylake-E . |
Posted By: pierin79
Date Posted: 28 Jan 2016 at 4:08pm
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Ah ok, I don't know that this freeze happens also to the other manufacturer... Are you sure? where do you find theese informations? Thanks in advance ;-)
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Posted By: Xaltar
Date Posted: 28 Jan 2016 at 5:56pm
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All you need to do is search "H170 bios freezing" in google and you will be greeted with numerous threads on multiple forums complaining about the same issue across most, if not all manufacturers. Interestingly the only mention of ASRock on my first page of search results leads to this thread. The same results can be found searching Z170, H110 and B150 bios freezing. This is obviously something to do with the new Skylake chipset and CPUs. I have little doubt that it will be corrected but these corrections need to be made by intel then passed on to board manufacturers to implement. While the moderators on this forum do not speak for ASRock and do not posses any inside knowledge of the manufacturers inner workings, all it takes to confirm this is a quick google search. We may be wrong and there may be some other issue at play but the fact that all manufacturers are seemingly plagued by these issues would tend to indicate that our guesses are correct. These are just our educated opinions mind you and should not be taken as factual statements by ASRock or ourselves. ------------- 
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Posted By: pierin79
Date Posted: 28 Jan 2016 at 6:55pm
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Ok, thank you very much. I hope Intel first and Asrock then will unlock this unlikely situation ASAP ;-) Br, Pier.
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Posted By: wardog
Date Posted: 28 Jan 2016 at 6:56pm
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Who's all here and still yet Subscribed to this Thread? How many are using or have implemented controlling your 3-pin fans RPM from inside the BIOS? Maybe possibly with AXTU too but for now I'm interested in hearing from the ones that have from within the BIOS. All by chance maybe? |
Posted By: pierin79
Date Posted: 28 Jan 2016 at 8:37pm
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I have enabled the control from the BIOS for all my 3-pin fans. ALL on Silent. AXTU? what does it mean? excuse me but i don't understand...
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Posted By: wardog
Date Posted: 28 Jan 2016 at 8:45pm
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ASRock Xtreme Tuning Utility, AXTU Though in retrospect I maybe should state A-Tuning, Formula Drive, or even F-Stream, motherboard dependent. The Windows util ASRock provides. |
Posted By: pierin79
Date Posted: 28 Jan 2016 at 9:24pm
| Ok, I haven't installed it... |