AMD and Intel Graphics Card - Need to RMA but don't have serial sticker

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Need to RMA but don't have serial sticker

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=17950
Printed Date: 05 May 2024 at 4:40am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Need to RMA but don't have serial sticker

Posted By: Xliquidswordz
Subject: Need to RMA but don't have serial sticker
Date Posted: 29 Jan 2021 at 6:37am

I need to RMA my rx5700xt but don't have the sticker on due to an issue faced when I first received which made the fans not spin. The heat built up in my pc started to make the sticker peel off and the sticker couldn't be retrieved. Now it's been a year since I've got the card and have had no use out of it because it black screens when trying to play any demanding games and I have not gotten my moneys worth. Please help I don't know what to do.

Replies:

Posted By: Xliquidswordz
Date Posted: 29 Jan 2021 at 6:48am

Actually,if I have the serial number on the gpu box, would that work? Don't they only need the serial number anyway?