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"USB Keyboard/Mouse Power On" not available

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17976
Printed Date: 24 Nov 2024 at 8:23am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: "USB Keyboard/Mouse Power On" not available
Posted By: jcoppo
Subject: "USB Keyboard/Mouse Power On" not available
Date Posted: 01 Feb 2021 at 6:36pm
Motherboard: B550m Pro4

In UEFI, "USB Keyboard/Mouse Power On" is not available/visible where it should be according to the manual:


This is what I get:


How do I enable it?



PS. Support Request Form (https://event.asrock.com/tsd.asp) is not working for me. When I click submit, it just reloads (empty), and I don't get a confirmation mail (also not in spam). Both in Firefox and Edge



Replies:
Posted By: jcoppo
Date Posted: 01 Feb 2021 at 6:44pm
I updated the firmware from 1.40 to 1.70, but it makes no difference.



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