Intel Motherboards - ASR RGB LED

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ASR RGB LED

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=17995
Printed Date: 29 Jul 2025 at 10:47pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: ASR RGB LED

Posted By: DrMailoo
Subject: ASR RGB LED
Date Posted: 03 Feb 2021 at 3:23am

I have not been able to start my ASR RGB LED for months and therefore cannot control my LED or connect it to Razer.

I always get the following error.
"" Error 0xFFFB "
There is no Asr graphics card and Asr USB LED Header! "

What can I do?

Got from ASrock Z390 Phantom Gaming 9

PS: ASR RGB ran for a while.

Kind regards. Max

Replies:

Posted By: ASRock_TSD
Date Posted: 03 Feb 2021 at 4:11pm

Dear DrMailoo,

Thank you for posting.

Regarding your case, kindly fill out the form from the following link to have ASRock technical support provide further assistance on this.
https://event.asrock.com/tsd.asp?ln=en

Kindly provide the following information:
1. Please check if you can recall any changes made to the system before ASRock RGB stopped running.
2. If there are third party RGB software, kindly uninstall it.
3. Please provide the RGB software version and check with the latest version that can be downloaded from the website.
https://download.asrock.com/Utility/RGB/PolychromeRGB(v1.0.79).zip

With thanks,
ASRock TSD