Intel Motherboards - USB MOUSE NOT RECOGNISED ON START UP?

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USB MOUSE NOT RECOGNISED ON START UP?

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=18021
Printed Date: 18 Jul 2025 at 8:23am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: USB MOUSE NOT RECOGNISED ON START UP?

Posted By: Jetski2
Subject: USB MOUSE NOT RECOGNISED ON START UP?
Date Posted: 05 Feb 2021 at 2:45am

I have a Asrock Z390 Pro4 motherboard and my USB Microsoft Basic Mouse isn't recognised on start up? No cursor and a message is displayed that it has malfunctioned? (Fault code 43) I have 2 of these mice and they both get the same message? I have tried other USB & wireless mice without any problems? Is there a conflict with these USB Microsoft Basic mice? Any help would be most appreciated!